United States Postal Service

1.5
548 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 711 E Gun Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
711 E Gun Hill Rd, Bronx, NY
10467, United States

Hours

Reviews

1.5
548 reviews
5 stars
41
4 stars
16
3 stars
11
2 stars
29
1 star
451

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported extremely poor service, including unprofessional behavior, long wait times, and unhelpful staff.

Delivery Issues

Numerous complaints about packages not being delivered, false claims of delivery attempts, and missing mail were highlighted.

Staff Attitude

Many reviews mentioned rude and dismissive attitudes from staff, contributing to a negative customer experience.

Operational Problems

Frequent issues with the post office's operations, including incorrect hours, inability to reach customer service, and lost packages.
  • VB
    Vanessa Nunez balbi
    Dec 26, 2025
    1.0
    Very bad service 👎🏼👎🏼👎🏼
  • WM
    Wilfredo Montilla (Wilfredo montilla)
    Oct 25, 2025
    1.0
    The worst post office
  • ER
    Edward Rodriguez
    Oct 7, 2025
    1.0
    This place is the worst. They “misplaced” or “rerouted” a check I was supposed to receive on a Monday. They told me I’d get it the next day. So, I waited until the mailman showed up, and still, I haven’t received my check. The thing is, how is my check missing from my mail when everything else that was supposed to be delivered was delivered yesterday !?
  • JW
    James Willoe
    Oct 4, 2025
    2.0
    Should do better....
  • TB
    TREACY-ANN BURNETT
    Aug 30, 2025
    4.0
    Please update your closing hours online

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.