United States Postal Service

1.5
549 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 711 E Gun Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
711 E Gun Hill Rd, Bronx, NY
10467, United States

Hours

Reviews

1.5
549 reviews
5 stars
41
4 stars
16
3 stars
11
2 stars
29
1 star
452

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including claims of attempted deliveries without actual attempts being made.

Customer Service

Many reviews highlighted unprofessional and rude behavior from staff, leading to a negative customer experience.

Long Wait Times

Customers frequently mentioned long lines and slow service at the post office, particularly during peak hours.

Lost Packages

Several customers experienced lost or stolen packages, with complaints about the handling of their mail.

Inconsistent Hours

Customers expressed frustration over inaccurate posted hours and the post office being closed unexpectedly.
  • WM
    Wilfredo Montilla (Wilfredo montilla)
    Oct 25, 2025
    1.0
    The worst post office
  • ER
    Edward Rodriguez
    Oct 7, 2025
    1.0
    This place is the worst. They “misplaced” or “rerouted” a check I was supposed to receive on a Monday. They told me I’d get it the next day. So, I waited until the mailman showed up, and still, I haven’t received my check. The thing is, how is my check missing from my mail when everything else that was supposed to be delivered was delivered yesterday !?
  • JW
    James Willoe
    Oct 4, 2025
    2.0
    Should do better....
  • TB
    TREACY-ANN BURNETT
    Aug 30, 2025
    4.0
    Please update your closing hours online
  • BB
    buzzwyd
    Aug 5, 2025
    1.0
    Worse post office ever.Waited 2 hrs for a package they said attended delivery , which they never did cause I was waiting all day

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.