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United States Postal Service

1.5
(548 reviews)

Business Details

711 E Gun Hill Rd, Bronx, NY
10467, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 711 E Gun Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
711 E Gun Hill Rd, Bronx, NY
10467, United States

Hours

Reviews

1.5
548 reviews
5 stars
41
4 stars
16
3 stars
11
2 stars
29
1 star
451

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with package deliveries, including claims of attempted deliveries without actual attempts being made, missing packages, and packages being marked as delivered when they were not.

Customer Service

Many reviews highlighted poor customer service, with staff described as rude, unhelpful, and unprofessional, leading to frustrating experiences for customers.

Long Wait Times

Customers frequently mentioned long lines and slow service at the post office, contributing to a negative overall experience.

Inconsistent Service

While some customers noted positive interactions with specific staff members, the overall sentiment indicated a lack of consistency in service quality.
  • DR
    Devon Rick
    6 days ago
    1.0
    Does not have a Mail Drop for packages, which is extremely inconvenient because you have to join a line to drop them off.
  • VB
    Vanessa Nunez balbi
    Dec 26, 2025
    1.0
    Very bad service 👎🏼👎🏼👎🏼
  • WM
    Wilfredo Montilla (Wilfredo montilla)
    Oct 25, 2025
    1.0
    The worst post office
  • JJ
    Jr
    Oct 7, 2025
    1.0
    This place is the worst. They “misplaced” or “rerouted” a check I was supposed to receive on a Monday. They told me I’d get it the next day. So, I waited until the mailman showed up, and still, I haven’t received my check. The thing is, how is my check missing from my mail when everything else that was supposed to be delivered was delivered yesterday !?
  • JW
    James Willoe
    Oct 4, 2025
    2.0
    Should do better....

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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