United States Postal Service

2.8
33 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3102 Decatur Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3102 Decatur Ave, Bronx, NY
10467, United States

Hours

Reviews

2.8
33 reviews
5 stars
11
4 stars
4
3 stars
0
2 stars
2
1 star
16
  • LL
    Lornis Lebron
    Dec 11, 2025
    1.0
    IF I COULD GIVE THIS USELESS PLACE ZERO STARS I HOENSTLY WOULD! This post office is the definition of useless. Every time I have a package coming through here they find a new way to fail. They claim they attempted delivery and left a notice but nothing is ever left. They ignore redelivery instructions like they never existed. They do not answer the phone no matter how many times you call. It feels like the entire building is running on vibes and absolutely no work. I am genuinely tired of dealing with a location that cannot perform the most basic part of its job which is delivering mail. This place drains your time and your patience and gives you nothing in return except stress. The community deserves better than whatever this mess is. This place is beyond repair at this point. Shut it down and clear it out because whatever is happening in there is not customer service. It is chaos and incompetence pretending to be a post office.
  • MR
    Mari Rose
    Nov 1, 2025
    5.0
    This post office is the best. Been coming here since 2009 and they have always be accommodating professional and respectful.
  • WE
    Wilson E.
    Oct 13, 2021
    4.0
    La señora hispana fue amable y me ayudó con lo que necesitaba
  • SR
    Sam Rios
    Dec 9, 2016
    5.0
    Yo trabajo a la vuelta
  • AM
    angelia maharaj
    Apr 14, 2014
    1.0
    Terrible customer service. The guy behind the counter had such an attitude!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.