Brand Certified
United States Postal Service
1.8(183 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4165 White Plains Rd, Bronx, NY
10466, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4165 White Plains Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
183 reviews
5 stars
24
4 stars
8
3 stars
6
2 stars
9
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.
Delivery Issues
Many customers reported problems with package deliveries, including missed deliveries, lost packages, and false delivery attempts.
Long Wait Times
Customers frequently mentioned long lines and slow service, often having to wait 30 minutes or more to be served.
Staffing Problems
Several reviews noted that the location is often understaffed, contributing to poor service and long wait times.
- DCDeborah Clarke2 days ago1.0The worst post office 6 windows and 1 worker. 1 hour on line the rest of the workers sit in the back or walk around pretending they are working. Alot of laughter in the back over 12 people on line 3.2.2026
- FNFlorisel NunezFeb 9, 20261.0I will give the store 0 stars but unfortunately its not allow it. Horrible service, number 8th in line and spend more than 1h. Supervisor apparently don't care about customers. People complaining about the waiting and she was just walking around. I wonder if store Stop receiving customers they will keep it open. Customer satisfaction is crucial.
- CGCOLON'S GIRLJan 17, 20265.0The post office ran smoothly. I was fifth in line and in and out in approximately 15 minutes or less. ONLY TWO OR THREE WORKERS TOO. The post mail deliverers have to climb and drag and deliver mail in ALL TYPES of climate and if NOT precise they lose their jobs. Thank you for all you do. Definitely need raises.
- BGBritt GlamazonOct 7, 20251.0I went to return a package and the customer service representative told me to find another usps because the package I am returning is going to mess up her system. This is worse explanation I’ve ever gotten from a customer service representative, that is not the customers problem it sounds more of an internal issue that should be addressed by management.
- III.C.E.Sep 8, 20251.0I haven’t physically been here however I ordered something off of ebay & this location is listed on the tracking. I bought multiple items a few days ago from different sellers and my stuff has arrived except for the items I bought from the seller using this post office (and I live in the south). I contacted the seller and they said they’ve dropped the items off just wait for usps to update. This is ridiculous I’ve never had a package say “usps awaiting item” for over two days.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 4165 White Plains Rd?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can take your passport photo if you schedule an appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require scheduling an appointment online, although limited walk-in hours may be available at select locations.
What are the operating hours of this United States Postal Service location?
Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two valid IDs and a completed application form.
Is 24/7 access available to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check with this Post Office for exact times.
What nearby places can help me locate or complement my visit to the Post Office?
Nearby places include the WARSOP CAPITAL SAVINGS BANK for financial services, Key Food Supermarkets for groceries, and Amyluv's Beauty SALON if you want to visit a hair salon before or after your postal errands.
Are there nearby dining options close to the Post Office at 4165 White Plains Rd?
Yes, nearby restaurants such as Taco Bell, McDonald's, and Soo Jamaica Caribbean Restaurant offer various dining choices for your convenience.
Where can I find other courier or shipping services near this USPS location?
Nearby UPS Access Point locations provide additional shipping and courier services close to the Post Office.
How can I contact the United States Postal Service at 4165 White Plains Rd?
You can reach this Post Office by calling +1 718-654-4283 or visiting their website linked through the USPS location tools.
Brand Certified Facts from United States Postal Service
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