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Visit your local Post Office™ at 442 E 167th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted the unprofessional and rude behavior of employees, with many customers expressing frustration over the lack of assistance and respect.
Long Wait Times
Customers consistently reported excessively long wait times, often with only one or two employees working during peak hours, leading to dissatisfaction.
Delivery Issues
Many customers experienced problems with package deliveries, including missed deliveries, packages being marked as delivered when they were not, and lost items.
Staffing Problems
Reviews indicated a chronic understaffing issue, with calls for more employees to improve service efficiency and customer experience.
JC
Jaxmindeluna Caramelo
Dec 16, 2025
1.0
La gente de servicio que trabaja hay son bien ignorante y poco profecionales no quieren ayudar a uno y los paquetes se pierden
LP
Luis Peña
Dec 10, 2025
1.0
worse usps in the bronx . this place needs a complete reset in the customer service area.
LS
LadyBlaze Santos
Dec 8, 2025
1.0
Horrible all around… Need better employees, Supervisors, and Post Master….
This place is a joke
SJ
Sheila Jones
Dec 4, 2025
1.0
This is the WORST POST OFFICE EVER!! I hate that I have to even leave a star because they deserve NO STARS it never fails every time I came in her the lines are out the door and you’re waiting entirely too long I don’t understand why we are even asked to leave a review because nothing changes this is sad that we have to deal with long lines missing packages and unkind employees I really hate that I have to come here I hope they get it together
KM
Kristena Myers
Dec 1, 2025
2.0
ALWAYS 1 EMPLOYEE WORLING, ALWAYS A HORRENDOUS LINE!! I love right behind this post office. Service is horrible, after standing in line for HOOOOUURRSSS to mail 1 certified letter you WILL be met with a bad attitude. If possible for packages I'll take the bx32 into Manhattan right to the UPS store where they're kinder & quicker & more efficient. I've even WALKED TO a FedEx instead of wasting half day in this line..& its right next to my house! Show up before 9am or go right at closing time, you're always going to be met with less than a warm feeling so might as well wait until COB & make them work. * I've contacted the Post Master General TWICE already.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 442 E 167th St?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment via the online scheduler, though some limited walk-in hours are available at select locations.
What are the Post Office's hours of operation?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online quickly and securely, then complete your setup in person at this Post Office by bringing two forms of valid ID.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access times may vary. Please check with this Post Office for specific hours.
What nearby playground can families visit before or after using the Post Office?
Hilton White Playground is nearby, offering a nice place for families to relax or play after visiting the Post Office.
Are there grocery stores near the United States Postal Service at 442 E 167th St?
Yes, Elaing Deli Grocery and Gold Coast Supermarket are close by for convenient shopping before or after postal errands.
Where can I find food and dining options near the Post Office?
Nearby restaurants include Adinkra, a bar and grill with African cuisine, Webster Live Chicken offering chicken dishes, and El Molino Teo for Dominican and Mexican food.