Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 442 E 167th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.4
500 reviews
5 stars
28
4 stars7
3 stars
15
2 stars
14
1 star
436
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted the rudeness and unprofessional behavior of staff, with many customers feeling disrespected and ignored.
Delivery Issues
Frequent complaints about packages not being delivered, misdelivered, or returned without proper notice, causing significant frustration for customers.
Long Wait Times
Customers consistently reported long lines and slow service, often with only one or two employees working during peak hours.
Staffing Problems
Many reviews indicated that the post office is understaffed, leading to poor service and increased wait times.
Mixed Experiences
While the majority of feedback was negative, a few customers reported positive interactions, suggesting that experiences may vary depending on the employee.
- JCJonathan Campos4 days ago1.0The amount of waiting you have to do when coming to this postal office needs to be studied. No matter what time of day you are required to wait 45 min to an hour to pick up a package. It is sad and depressing having to come to this location. The line could be out the door and they would still have one person doing pick up’s. The delivery drivers never leave a redelivery sticker nor do they attempt to call the call box whenever I get packages delivered. I wish there was an option to give 0 stars
- CRCesar RomeroNov 4, 20255.0Very good and professional attitude when conducting business. Need more people at the window to avoid long lines.
- MAMarvin AmparoNov 1, 20251.0No organization at all. How can a Post Office have no real customer service? Go there and you’ll find out, I promise you!
- LPLuis PerozoOct 28, 20251.0Yikes nothing civil about the ladies working there today oct 28th, 2025 at 12:30. Just straight up ignored me while I was standing right in front of them trying to talk to them. Just gossiping with eachother like they ain't got jobs to do.
- ATAbou. Tower TechOct 23, 20255.0It was 1 clerk in during peak hours. The place was empty and all transaction was smoothly done. My son even had plenty room to run around and jump fresh out of school.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 442 E 167th St?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment via the online scheduler, though some limited walk-in hours are available at select locations.
What are the Post Office's hours of operation?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online quickly and securely, then complete your setup in person at this Post Office by bringing two forms of valid ID.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access times may vary. Please check with this Post Office for specific hours.
What nearby playground can families visit before or after using the Post Office?
Hilton White Playground is nearby, offering a nice place for families to relax or play after visiting the Post Office.
Are there grocery stores near the United States Postal Service at 442 E 167th St?
Yes, Elaing Deli Grocery and Gold Coast Supermarket are close by for convenient shopping before or after postal errands.
Where can I find food and dining options near the Post Office?
Nearby restaurants include Adinkra, a bar and grill with African cuisine, Webster Live Chicken offering chicken dishes, and El Molino Teo for Dominican and Mexican food.