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United States Postal Service

1.4
(453 reviews)

Business Details

362 Devoe Ave, Bronx, NY
10460, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 362 Devoe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
362 Devoe Ave, Bronx, NY
10460, United States

Hours

Reviews

1.4
453 reviews
5 stars
36
4 stars
5
3 stars
12
2 stars
15
1 star
385

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with package deliveries, including claims of attempted deliveries without actual attempts being made.

Customer Service

Many reviews highlighted poor customer service, with employees described as rude, unhelpful, and unprofessional.

Long Wait Times

Customers frequently mentioned long lines and slow service, often with only one employee available to assist.

Appointment Problems

Several customers expressed frustration over missed appointments for passport services, with no prior notice given.

Lost Packages

There were multiple complaints about packages being lost or not delivered, leading to significant customer dissatisfaction.
  • MM
    Morena
    4 days ago
    1.0
    was home waiting for my package, and no one ever rang the doorbell or knocked. received a notification saying a delivery attempt was made and that it was “unavailable to deliver due to nobody being home.” That is simply not true. I then went to the post office, where I was informed they don’t even have the package yet — even though it was supposed to be there since 2/27. On top of that, I waited on hold for almost 3 hours just to be told they don’t have my package.
  • JB
    Jay Buggs
    5 days ago
    1.0
    I am only giving 1 star because I can't leave a zero star. They always lying saying that the customer requested to have the package picked up when they do not feel like delivering it. This is why the powers that be want to get rid of the post office. They are the worst!!!
  • AG
    Alba Gomez
    Feb 6, 2026
    1.0
    Son muy lentos Servicio malo
  • EC
    elizabeth cis
    Jan 31, 2026
    1.0
    this post office has only gotten worse, they don't deliver your packages you reschedule a delivery it never happens they are lazy!!! they simply do not do their jobs!!!, it is just horrible service the worse!!! why do i have to give this a star??? it is negative stars!!
  • LD
    Leonardo De'Ureña
    Jan 6, 2026
    1.0
    A young woman working there today denied my elderly mother her package because the address on her ID didn’t match the package even though the name matched and she had the tracking ID. What a god awful place to treat other people in this way, to completely disregard common sense.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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