United States Postal Service

1.4
439 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 362 Devoe Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
362 Devoe Ave, Bronx, NY
10460, United States

Hours

Reviews

1.4
439 reviews
5 stars
36
4 stars
5
3 stars
11
2 stars
15
1 star
372

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and ignored.

Delivery Issues

Many customers reported consistent problems with package deliveries, including claims of missed deliveries and packages being marked as delivered without proper attempts.

Long Wait Times

Customers frequently mentioned long wait times due to insufficient staff, with only one or two employees available to assist a large number of customers.

Passport Services

Several reviews indicated poor management of passport appointments, with instances of staff not being available or appointments being canceled without notice.

Overall Satisfaction

The majority of feedback reflects a very low level of satisfaction with the service provided, with many customers expressing a desire for the location to be closed.
  • RO
    Ross Ondeck
    3 days ago
    1.0
    Worst office always long lines mail people don’t want deliver even with elevator always missing my deliveries it’s a ring cámara but never catch the useless post office lady wish they would replace most of the employees
  • JB
    Jae Bee
    Nov 12, 2025
    1.0
    Booked appointment online, was told operator was out as well as the month prior was recommended to use a different location by staff.
  • GO
    Gerardo Ortiz
    Oct 25, 2025
    5.0
    Good job they fixed the air conditioning
  • AD
    Awa Dembele
    Oct 23, 2025
    1.0
    One person working the window while another employee stuffs her face with food.
  • BB
    Bayron
    Oct 12, 2025
    1.0
    Never deliver and just return to post office for pickup.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.