Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3630 E Tremont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
169 reviews
5 stars
38
4 stars
6
3 stars
4
2 stars
9
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful while others display rudeness and disrespect.
Efficiency
Many customers reported long wait times and inefficient service, often citing understaffing and slow processing.
Delivery Issues
Numerous complaints about packages being marked as delivered but not received, along with misdelivered mail and poor handling of important documents.
Staff Attitude
Several reviews highlighted unprofessional behavior and negative attitudes from staff, contributing to a poor customer experience.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, particularly with specific employees who provided excellent service.
- LLLivNov 7, 20251.0This post office always has long lines and a wait time of 30 minutes or more. Also, there is always only one person assisting in the front and the lobby is a mess. It’s so ridiculous. Truly a horrible experience overall.
- PFPeter FranquiNov 7, 20252.0I'll NEVER understand why there is only 1 person at the window when there is a huge line that goes almost out the door
- BLBriana LunaOct 21, 20252.0that lady with the terrible wig is disrespectful and disgusting when talking to people, gave two stars because another man was very helpful and respectful. that lady needs to get fired, absolutely disgusting
- FBF BOct 2, 20255.0Went to this location after reading some of the reviews and was not impressed and expected nothing. HOWEVER my experience was totally different. I went for a passport renewal. I was served by a very very nice lady named Jenny. She was super friendly helped with any questions and gave me 0 attitude. I wish all locations and any business was as great as she was. THANK YOU!!!
- TWThe Gate WalkerSep 30, 20251.0Disgusting customer service. Clerk Older women treated my mother terribly. My mother has a pacemaker.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3630 E Tremont Ave?
You can send mail, ship packages, get money orders, rent PO boxes, apply for passports, buy gift cards, and access other postal services.
Can I apply for a U.S. passport at this Post Office location?
Yes, first-time U.S. passport applications are accepted and passport photos can be taken here with an appointment.
Do I need an appointment for passport services and photos at this location?
Most passport services require an appointment scheduled using the online scheduler, though there are limited walk-in hours at select locations.
What are the operating hours of this Post Office?
Monday to Friday, it's open 9 AM to 6 PM; Saturdays from 9 AM to 4 PM; closed Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve a PO Box online; then complete your setup in person with valid ID at the Post Office.
What is the cost of a small PO Box here?
PO Box prices vary by location; check online with your ZIP Code for exact prices.
Are PO Box lobby areas accessible after hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but hours can vary so check with this Post Office.
Is there a nearby Post Office for additional shipping and mailing services?
Yes, Throggs Neck Post Office and US Post Office - Throggs Neck are nearby and may offer additional postal services.
What local places can I visit around the Post Office if I need healthcare services?
Nearby are medical centers like The Lauren Professional Building and Center for Allergy and Asthma of The Bronx and Westchester for various health services.
Are there dining options near the Post Office for a quick meal or snack?
Yes, you can visit places like Menna's Quality Meats, McDonald's, or Cestra's Bakery nearby for food and refreshments.