United States Postal Service

1.9
143 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3300 Conner St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3300 Conner St, Bronx, NY
10475, United States

Hours

Reviews

1.9
143 reviews
5 stars
21
4 stars
7
3 stars
8
2 stars
8
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of assistance.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and failure to redeliver packages as requested.

Wait Times

Customers frequently mentioned long wait times, often with only one employee available to assist, leading to frustration.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall experiences varied greatly, with many expressing dissatisfaction.

Management Concerns

Several reviews indicated a need for better management and training of staff to improve service quality.
  • LR
    Liz Reith
    Nov 4, 2025
    5.0
    Never a problem
  • NW
    Nick Waldie
    Oct 24, 2025
    1.0
    I’ve never had a problem with usps till I got something sent from here! I’m at loss of 100s right now! I’m sooo pissed
  • AP
    Alexandra Pichardo
    Jul 7, 2025
    1.0
    The worst carriers work out of this location. How hard is it to deliver to the address on the package? I can’t count how many times I’ve had my packages left elsewhere. So damn frustrating!!
  • LC
    lisa cutrupi
    Jun 26, 2025
    5.0
    I had a problem with a delivery and really needed some assistance quickly. I called and a Ms. Hyman assisted me beautifully. She was kind, thoughtful and went above and beyond to help resolve my issue. Such a nice experience. Thank you to Ms. Hyman and to my mail carrier Tasha,(who is ALWAYS above and beyond).
  • RC
    Rain Cop
    Jun 20, 2025
    1.0
    Re set the staff most of the workers in this location have bad attitude don’t offer any assistance and aren’t at the window half the time impossible that new folks that wanna work can’t seem to get a spot in a location like this due to the connections or whatever else is going on at this site:fix it immediately terrible 😢 Shameless and lack of empathy from most workers here : also they have frequently changed out moneyorders, and other treasury checks from folks that don’t have proper ID! so now they don’t accept the option to change the checks at all which I think it’s outlandish and sounds like a bit suspicious, what federal post office changes a treasury check and or a money order to someone without proper identification apparently this location, i Don’t recommend and I think that the manager Should reconsider hiring a new set of staff that actually care!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.