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United States Postal Service

1.5
(331 reviews)

Business Details

633 Saint Anns Ave, Bronx, NY
10455, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 633 Saint Anns Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
633 Saint Anns Ave, Bronx, NY
10455, United States

Hours

Reviews

1.5
331 reviews
5 stars
31
4 stars
9
3 stars
3
2 stars
13
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Long Wait Times

Customers frequently reported long lines and inadequate staffing, resulting in frustrating wait times.

Delivery Issues

Many customers experienced problems with package deliveries, including false 'attempted delivery' notifications and missing packages.

Lack of Supplies

Several reviews mentioned the post office often being out of essential supplies, such as stamps and shipping materials.
  • JG
    Jason Gomez
    Feb 13, 2026
    1.0
    Worst post office in the Bronx shame on you Only one person working behind the counter long lines parcel window closed when I went up to ask about the pickup just got an attitude as if I was in the wrong for asking post office step your game up
  • DZ
    dani zamor
    Feb 11, 2026
    1.0
    Deverian cambiar su personal..siempre estan de malas atendiendo grosero a las personas...sin incluir una hispana que es la unica con educacion
  • CC
    Carson
    Feb 6, 2026
    1.0
    this place actually sucks, there’s this one dark skinned lady with a big attitude that said my package wasn’t there, when I screamed at her to check again she found it smh. This place needs new employees.
  • BB
    BLACK
    Feb 6, 2026
    1.0
    This post office is horrible. It's been this way for over a decade. This post office seems to be always under staffed and it seems like no one is every there working. Today I was in line for 30 minutes with 6 people in front of me and 30 people in back of me. After all that waiting, the one rude worker told a customer that "if anyone is picking up packages today we are not giving them out because she's the only one working" This post office needs to be investigated.
  • NN
    Nicole
    Feb 4, 2026
    1.0
    If I could give ZERO stars I would. The absolute worst post office known to man. To start, we all know that USPS has KEY ACCESS TO ALL BUILDINGS they deliver to. So then why are they saying they don’t have access to my building??? The delivery drivers are LAZY. Then they make you pull up to the post office yourself to pick up the package. When you pull up you are faced with an hour long line because obviously they’re doing the same thing to everyone else. And when you FINALLY get to the front of the line, everyone who serves you has the absolute worst attitude for absolutely no reason. And I have worked in customer service before so I completely understand what these people are exposed to. However they are getting paid to serve, so it’s genuinely no excuse. Im sick of these people.The workers don’t even want to give their names so we can’t complain about specific people. I’m sick i’m actually sickkkkk zerooooo starsssssss

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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