United States Postal Service

1.5
318 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 633 Saint Anns Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
633 Saint Anns Ave, Bronx, NY
10455, United States

Hours

Reviews

1.5
318 reviews
5 stars
31
4 stars
9
3 stars
3
2 stars
13
1 star
262

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Delivery Issues

Many customers reported failed delivery attempts, with packages marked as 'attempted delivery' despite being home, causing frustration.

Long Wait Times

Customers frequently mentioned long lines and understaffing, resulting in extended wait times for service.

Inaccurate Information

Several reviews noted discrepancies between posted hours and actual operating times, leading to customer inconvenience.

Lack of Supplies

Customers expressed dissatisfaction with the lack of basic supplies like stamps and shipping materials at the location.
  • GC
    Gladys Colon
    Nov 11, 2025
    1.0
    One of the worse postal offices, never have supplies, not even stamps, staff is unprofessional, confrontational and rude
  • DG
    Daurin Gomez
    Nov 10, 2025
    1.0
    Worse customer service ever.
  • MP
    Martha Martinez Garcia (Pato)
    Oct 31, 2025
    1.0
    Hola en verdad es tan triste ver q las personas ya vivimos de malas llegue al lugar con mis paquetes ya pagados solo para entregar la única persona que estaba atendiendo con una mala actitud le preguntas algo y se molestaba y ni hablar de que aventaba los paquetes aunq estos indicarán q son frágiles creo q no se vale tendrían que trabajar en su manera de atender a las personas
  • JR
    julio rodriguez
    Oct 16, 2025
    1.0
    Las 9:15 y no está abierto
  • YY
    Yahaira
    Oct 14, 2025
    1.0
    The workers have such a nasty attitude horrible

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.