Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 558 Grand Concourse to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.9
294 reviews
5 stars
106
4 stars
31
3 stars
14
2 stars
18
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning negative experiences with attitudes and lack of assistance.
Wait Times
Long wait times were frequently mentioned, with customers expressing frustration over slow service and understaffing.
Package Delivery Issues
Numerous complaints about lost or delayed packages, as well as problems with package pickup, were noted.
Positive Experiences
Some customers highlighted positive interactions with specific staff members who provided helpful and friendly service.
Cleanliness and Facilities
The post office was described as clean and well-stocked, although some customers noted difficulties finding the entrance.
- FTFrancois TritschOct 9, 20251.0Don't even think to go to that post office worst employee working there
- CRChanel RobinsonAug 25, 20251.0TERRIBLE; line always long and the workers are lazy.
- YTyo TUAug 13, 20251.0Don't come early. Open at 7:00 but work at 8:00..
- SKShy KellzAug 6, 20255.0Visited on 8/6/25. Thank you Ms Barbara for your help and being so patient
- JRJohanna RamirezAug 1, 20255.0I had to get a new passport and I arrived late and unprepared. The employee at the passport window, Henry Sanchez, was polite, professional, and patient. I had a pleasant experience.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service location at 558 Grand Concourse?
The USPS location at 558 Grand Concourse provides mail and package sending, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this post office?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services?
Most passport services require an appointment made through the online scheduler; limited walk-in hours are available at select locations.
What are the operating hours for this USPS location?
Monday to Friday, the post office is open from 7:00 AM to 8:00 PM; Saturdays from 8:00 AM to 6:00 PM; closed on Sundays.
How can I rent a PO Box at this post office and what are the costs?
You can apply for a PO Box online or in person by providing two valid IDs; prices vary by location and can be checked online.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, generally offer 24/7 lobby access to PO Boxes, but access hours may vary; check with the local office.
How can nearby MTA MaBSTOA Bus services help me reach this post office?
The MTA MaBSTOA Bus stop at E. 149th Street & Grand Concourse serves Bx1, Bx2, and Bx19 routes, providing convenient public transport access to the USPS location.
Are there dining options near the post office for a meal before or after my visit?
Yes, you can find nearby dining options like Zona De Cuba (Cuban/Spanish restaurant), Burger King, Chipotle Mexican Grill, Popeyes Louisiana Kitchen, and Dunkin' for various meal choices.
What nearby parks or relaxation spots can I visit near the post office?
Ralph Otero 52 park is a nearby park where customers can relax before or after visiting the post office.
Are there other postal services nearby if I need alternatives?
Yes, nearby postal offices include Bronx General Post Office and other USPS locations close to 558 Grand Concourse, offering additional service options.