United States Postal Service

3.0
109 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5951 Riverdale Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5951 Riverdale Ave, Bronx, NY
10471, United States

Hours

Reviews

3.0
109 reviews
5 stars
44
4 stars
10
3 stars
3
2 stars
2
1 star
50
  • RF
    ray figueroa
    4 days ago
    1.0
    I wish I could assign a lower rating than one star to this post office. The customer service here is disappointing, as staff members often fail to demonstrate proper respect towards customers. Unfortunately, one of the individuals involved appears to be a supervisor. If possible, I recommend seeking alternative options to avoid using their services. AVOID COMING HERE
  • MC
    Marcelina Capellan
    6 days ago
    1.0
    The service was not good, there is no service in Spanish and the person who attended me unfortunately did not assist me as he should, I still came to the mail because they requested an email and they did not attend me because an online surname was missing even so I gave him three IDs, and they did not give me the service according to the gentleman had to be online. And online they tell me to stop by here. It was a very bad experience.
  • RP
    Ralph Parker
    Dec 20, 2025
    1.0
    They lock their doors 30 minutes before closing time so people think they’re closed and don’t come in. SMH.
  • BS
    Ben Sanogo
    Nov 21, 2025
    5.0
    They’re the best in customer services compared to to other offices that I know
  • DD
    D D
    Nov 3, 2025
    2.0
    Unprofessional, speaking on the phone while at work . Opening window after 9:10 am . Taking her sweet time like people don’t have to go to work !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.