United States Postal Service

1.2
741 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 575 E Tremont Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
575 E Tremont Ave, Bronx, NY
10457, United States

Hours

Reviews

1.2
741 reviews
5 stars
24
4 stars
7
3 stars
11
2 stars
14
1 star
685

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted the staff's rudeness and unprofessional behavior, with many customers expressing frustration over the lack of assistance and respect.

Delivery Issues

Many customers reported consistent problems with package deliveries, including missed deliveries, packages marked as delivered but not received, and claims of attempted deliveries without any actual attempts made.

Long Wait Times

Customers frequently mentioned long lines and slow service, often waiting over an hour to be attended to, with insufficient staff available to handle the volume of customers.

Lost Packages

There were multiple complaints about packages going missing, with customers suspecting theft or mishandling by the staff.
  • JG
    Jose De Jesus Gomez
    Jan 2, 2026
    1.0
    La que entrega los paquetes, no sube porque esta dañado el elevador, y solo es un 3 nivel, y lo retorna al correo ya van 7 veces en en solo 7 Dias.
  • LG
    Louis Gonzalez
    Dec 24, 2025
    1.0
    I never get my packages this post office is the worst
  • AE
    AlexiskL47 Padilla estrella
    Dec 19, 2025
    1.0
    Attention: The person in charge of this company needs to speak with the delivery drivers. They don't come to your apartment to deliver packages; instead, they leave this paper saying that nobody was home, so they don't have to go upstairs. This isn't the first time they've done this. Today I stayed home all day waiting, and they didn't knock on the door at any point.
  • HI
    Henry Itzep
    Dec 9, 2025
    1.0
    Mal servicio creo que el problema está en la compañía de correos no tienen personal suficiente para el trabajo ojalá y existiera otro lugar que de mejor servicio esto no sirve
  • RZ
    Raynieri Zapata
    Dec 9, 2025
    1.0
    No les doy menos de una estrella porque no puedes este lugar deberían de quitarlo, el servicio al cliente es horrible y hay que esperar hasta 2 horas para cualquier cosas yo solo vengo a recoger mis cartas y tengo que durar hasta dos horas además de que solo las dan de 12 a 2 de la tarde.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.