Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 517 E 139th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.5
328 reviews
5 stars
26
4 stars
6
3 stars
12
2 stars
18
1 star
266
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and disrespectful.
Long Wait Times
Many customers reported long lines and slow service, often due to understaffing, with only one or two windows open during peak hours.
Delivery Issues
Frequent complaints about delivery problems, including packages marked as 'attempted delivery' without any actual attempt being made.
Management Concerns
Several reviews pointed to a lack of effective management and organization, leading to ongoing issues with service quality and staff behavior.
Facility Conditions
Customers noted that the post office environment is often dirty and poorly maintained, contributing to a negative experience.
- RTRachell Torres5 days ago1.0Horrible customer service!!! made an appointment online to come in for my passport only for the staff lady to be super rude she had the worst attitude, my appointment was 11:30 I came in at 11:15 in case there was a big line when I got there was no line she claimed I needed copies of a few documents I asked if she can make the copies for me I don’t mind paying extra she said she” doesn’t get paid to make copies for me” with an attitude. Since I was there before my appointment I proceeded to step out and get the copies she requested, came back at 11:25 still five minutes before the time of my appointment and she simply said “you have to reschedule your appointment I will not be taking care of you”. I asked why ,didn’t wanna give me a reason basically kicked me out saying “byeeeee nextttt”
- JJJessOct 29, 20251.0Extremely poor customer service, long lines and nasty attitudes
- WWWonderingOct 16, 20251.0Kind workers but whoever runs their website needs to update the fact they do not have passport photo services because it was a huge waste of time for me and the location they gave me does not speak English so I had to go to cvs
- JUjenifer ulloaOct 9, 20251.0No se porque siguen poniendo ese tipo de personal a brindar servicio al cliente si claramente no lo tienen son personas muy rudas y hacen perder el tiempo de los demás hice mi cita y tuve que irme Porwie me dijeron que esperara y cuando me llamaron ya había pasado el tiempo de mi cita y le dijeron que no le podían atender, aparte de que la chica que hacía el proceso de pasaporte no estaba haciendo nada y no había más nadie para pasaporte simplemente no quisieron atenderme
- KMKaina MartinezAug 11, 20251.0Horrible customer service as always. But, today I came at 9:15AM on a Monday morning was here until after 10:15am. Due to the fact it was only ONE worker in the window and 15+ customers. As you can see in the picture it’s only one line heading towards window #3 only one OPEN. On a regular day the service is slow so imagine when only one person in window.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 517 E 139th St?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and access other postal services.
How do I apply for a passport at this Post Office?
You can submit your first-time passport application here after completing and printing the form. Passport photos are also available by appointment.
Is an appointment required for passport services at this location?
Yes, most passport services require scheduling an appointment via the online scheduler, although some walk-in hours are occasionally available.
What are the operating hours of the Post Office at 517 E 139th St?
Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Can I get a PO Box at this Post Office, and how do I reserve one?
Yes, you can reserve a PO Box online through the USPS website and complete the setup in person at this location.
Does this Post Office provide 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary. Please check with this Post Office for exact lobby access hours.
What nearby places can help me plan my visit to the Post Office at 517 E 139th St?
You can take the MTA Subway - Brook Ave (6) station for convenient transit access and visit nearby attractions like Padre Plaza park or enjoy dining options such as Villa Tapia Dominican and Mexican restaurant.
Are there nearby dining options to try before or after visiting the Post Office?
Yes, nearby restaurants include El Pipirin NYC for Mexican cuisine, McDonald's for fast food, and Sigo Siendo El Rey Bar and Lounge for drinks and billiards.
What transportation options are available near the Post Office at 517 E 139th St?
South Bronx Transportation taxi service and the MTA Subway - Brook Ave (6) station provide convenient transportation near the Post Office.
Can I find other postal or government offices near this USPS location?
Yes, other nearby postal facilities include the US Post Office - Mott Haven Station and another local Post Office serving the Bronx area.