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United States Postal Service

1.5
(336 reviews)

Business Details

517 E 139th St, Bronx, NY
10454, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 517 E 139th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
517 E 139th St, Bronx, NY
10454, United States

Hours

Reviews

1.5
336 reviews
5 stars
27
4 stars
7
3 stars
12
2 stars
18
1 star
272

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.

Delivery Issues

Many customers reported consistent problems with package deliveries, including claims of attempted deliveries without actual attempts being made.

Long Wait Times

Customers frequently mentioned long lines and slow service, often due to understaffing, leading to frustration.

Inconsistent Experiences

While some customers noted improvements in service, the overall sentiment remains negative, with many expressing dissatisfaction with the reliability of the post office.
  • SJ
    Sabrina Jacobs
    3 days ago
    1.0
    They say in a text that they are open on Sundays when they are actually closed and on top of that they say that they supposedly attempted to deliver packages to me and left a notice when they didn't. There's a big sign on the front door saying to leave my packages and not take them back to the post office. I'm sick of playing with them about my packages. Plus my friend has a camera above the front door outside of the building and one in front of her door which sees everything in the hallway by the front door. They need to put the correct information online and text the correct information.
  • DS
    Desiree Sencion
    5 days ago
    1.0
    The people who work in this office are extremely rude and incompetent ... they do their best not to complete the service you are looking for.... That post office should be evaluated.... or at least their employees
  • SG
    Sinai Gonzalez
    Feb 11, 2026
    1.0
    This post office they have only one worker the line is crazy service no good
  • EF
    Elisha Felix
    Feb 7, 2026
    5.0
    I had to drop off a package and the line was extremely long. I was scared I was going to wait forever. I was patient and had the pleasure to be serviced by Noelle that was so helpful and kind. Her customer service made me forget that I was waiting some time. Glad I got her to handle my package.
  • RR
    Rochelle Robin
    Jan 17, 2026
    1.0
    They are not delivering my mail to me.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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