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Visit your local Post Office™ at 465 E 188th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported rude and unhelpful staff, with many describing the service as unprofessional and lacking basic customer care.
Delivery Issues
Numerous complaints about failed delivery attempts, with customers stating packages were not delivered despite being home, and no notices left.
Long Wait Times
Many reviews highlighted excessively long wait times, often with only one or two clerks available to assist a large number of customers.
Cleanliness and Organization
The post office was described as dirty and poorly organized, contributing to a frustrating customer experience.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, calling for better staffing and improved service protocols.
SK
Someone you might know
4 days ago
1.0
They don’t get paid enough so don’t take it personal if your package or mail was supposed to be delivered but it came up missing …if you’re going to waste your time don’t waste it with usps🥱
FT
Forever telling the truth
6 days ago
1.0
Their ratings match their behavior…they hide packages and misplace them…they’re really worth 0 stars but google is being nice enough to restrict us to giving a minimum of 1 star
DL
daryn Little
Oct 14, 2025
1.0
Always a long wait for packages service sucks employees are lazy and rude if I didn't have to i would never go there
MM
Mily P M
Oct 13, 2025
1.0
Thiis is the third time i received a confidential letter open, wth it is going on with this post office? If it is my package deliveries that says they attempted delivery and no one was home(lying because they never try to deliver) even saying they left a note when it is not true, it is our mail not comes open or they deliver it to the wrong aparent so others can read our personal business. This needs to stop, i do not feel my deliveries are safe with this people, they act like thieves looking for checks in our mail . The Goverment has to fire all these people, this post office is thr worst
DC
dilo cintron
Oct 4, 2025
5.0
Besides being super slow they have great customer service always helpful pretty clean as friendly as can be great convenient location I use them regularly remember if I go with extra patience you’ll have a great experience
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 465 E 188th St offer?
They provide mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Is an appointment required for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 465 E 188th St?
Open Monday to Friday from 9:00 AM to 6:00 PM, Saturdays 9:00 AM to 4:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs and a completed application form.
Are PO Box holders able to access their boxes after hours?
Most locations offer 24/7 lobby access to PO Boxes, but specific hours may vary, so please check with this Post Office.
What nearby places can help me find the United States Postal Service at 465 E 188th St?
Nearby landmarks include Domino's Pizza and the Flood Triangle park, which can help guide you to the Post Office location.
Are there places to eat near the Post Office that I can visit before or after my visit?
Yes, Domino's Pizza and Atomic Wings are nearby restaurants where you can grab a meal.
What recreational activities are available near this Post Office?
You can visit nearby places like Flood Triangle park or Sky Zone Trampoline Park for outdoor and recreational activities.