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Brand Certified

United States Postal Service

1.4
(702 reviews)

Business Details

465 E 188th St, Bronx, NY
10458, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 465 E 188th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
465 E 188th St, Bronx, NY
10458, United States

Hours

Reviews

1.4
702 reviews
5 stars
47
4 stars
12
3 stars
11
2 stars
20
1 star
612

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including rude staff, long wait times, and unhelpful attitudes.

Delivery Issues

Numerous complaints about packages not being delivered, false delivery attempts, and lost mail.

Staff Attitude

Many reviews highlighted the unprofessional behavior of employees, including rudeness and lack of respect towards customers.

Facility Conditions

The post office was described as dirty and poorly organized, contributing to a frustrating customer experience.
  • MS
    MB S
    2 days ago
    1.0
    A package that I filed a case for was supposed to be delivered on February 10. On that date I only received one package that I had filed a case on, but not the other one, which I never got a slip for to pick up at the Fordham Post Office. I filed another case, and the package was then sent back to the sender. I paid for shipping and lost that money. The USPS does not care. Now when I am supposed to receive a package from them I get nervous it will never arrive.
  • JC
    Joe Colon
    Feb 19, 2026
    1.0
    It’s incredible how, at 10 AM, this location can have a package pick-up line that takes over an hour just to get close to the front—not even the front of the line, just close to it. I’m sure the workers are nice people, but the management feels nonexistent. Nothing about this place is efficient. Coming to this post office ruins my day. I could win the lottery, and if someone told me I had to come pick up a package here, it would completely wipe out any joy I had left. No one who walks out of this place feels positive about their experience. Years have been taken off my life just standing in these lines. I’d rather have my packages “return to sender” than stand in this line again. I consider myself a good person, but honestly, I don’t know what I did in life to deserve this kind of torture that is the post office. This place is purgatory—my own personal hell.
  • DD
    Dalocdoc
    Feb 16, 2026
    1.0
    They say they attempted to deliver the package that business was closed when business doesn’t close for another two hours. Don’t know if the driver is lying to get more overtime or just too lazy service is disgraceful.
  • DM
    Destiny Mcilwain
    Feb 6, 2026
    1.0
    Worst post office ever! The workers got super disgusting attitudes I made a apt for 9:30 to be told this ain’t a doctors apt so ima get seen at 11 , didn’t get seen till 11:30 for the lady to tell me she’s going to cancel my appointment because I aint have a copy of my birth certificate for my passport when asked for a manager they brush me away and told me I can come inside to fight . Shut this place down every single worker is rude and this is the dirtiest post office I ever saw!!
  • MP
    Meibeth Paola
    Feb 5, 2026
    1.0
    No he podido recoger el paquete en el USPS ya que se demoran horas para hacer cualquier tipo de solicitud en ese lugar, ya sea, dejar o recoger un paquete etc. El USPS de la dirección 465 E 188th nunca intentó dejar mi paquete en mi lugar de dirección y tal como lo veo no es solo a mi a la que le han dado esa excusa barata de "no habia un lugar seguro para la entrega" viviendo tan cerca de esa Oficina. De ahora en más no vuelvan a dejar ningún envío a cargo de esa oficina de correos porque no hacen bien su trabajo, ni para dejar el paquete en casa y es una verdadera molestia ir hasta la oficina para esperar 3 horas para ser atendido. Espero que nunca más vuelvan a dejar mi paquete en esta oficina

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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