Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7389 in Bronx offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between Broadway & Albany Crescent.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
148 reviews
5 stars
121
4 stars
3
3 stars2
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting individuals like Bryan, Ibrahime, and Natasha for their exceptional service.
Efficiency
Customers frequently noted the quick and seamless service, especially when using self-checkout options or kiosks, although some expressed frustration with long lines during busy times.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude behavior from certain staff members, leading to a negative experience for some customers.
Facility Issues
Several customers mentioned issues with the store's operational hours and the use of self-service machines, which they felt slowed down the process and created confusion.
Overall Satisfaction
Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the services provided, particularly for shipping and returns.
- MZMuhammad Salman Zafar5 days ago1.0I ordered a gaming PC from Newegg and as Newegg customer support instructions, I chose this UPS store for delivery. Nov 18, 2025 afternoon Bryan received my order with tracking number 1ZE569864204476368. I went to the store in the evening the ups worker Bryan asked me for 2 forms of photo ID. I gave him my state ID but he said he would need my passport as the second form of photo ID in order to give me my package. I went back home to get my passport and went back to the ups store. I showed my state ID and passport to Bryan. He refused to give me my package. In front of me returned my package without a valid reason and gave no receipt. Attached is the picture for proof. I filed a complaint via phone as well.
- MAMalek AsfarNov 5, 20252.0Slow and not helpful customer service
- SSSerinaNov 4, 20255.0Ibrahime was extremely helpful at this location. He helped me step by step with a PDF shipping label that needed to be printed in order to get my package out. He was very patient and handled my packages with care. Thank you again, Ibrahime.
- LCLuis De La CruzNov 1, 20255.0I'd tell anyone to trust UPS 'cause life's way easier and more convenient for returning and getting packages, and they always show up on time.
- EAEstefany AngelesOct 14, 20255.0from my experience, the customer service is great! Whenever I return packages, I use the self-checkout option to avoid making the line. I never had an issue with it. It's super fast and easy!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7389 in Bronx offer?
The UPS Store #7389 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more to assist with your business and personal needs.
What are the operating hours of The UPS Store #7389 in Bronx?
The store is open from 8:30 AM to 7:30 PM Monday through Friday, 10:00 AM to 6:00 PM on Saturdays, and 11:00 AM to 4:00 PM on Sundays. Hours may vary on holidays.
Is The UPS Store #7389 open on Sundays?
Yes, The UPS Store #7389 is open on Sundays from 11:00 AM to 4:00 PM.
Does The UPS Store #7389 provide mailbox rental services?
Yes, they offer mailbox rentals for all your mail and packages.
What payment methods are accepted at The UPS Store #7389?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I get help with notarizing documents at The UPS Store #7389?
Yes, notary services are available at this location.
Where is The UPS Store #7389 located in Bronx?
The UPS Store #7389 is located at 185 W 231st St, between Broadway and Albany Crescent, Bronx, NY 10463.
Are there any dining options near The UPS Store #7389 for a meal before or after visiting?
Yes, nearby dining options include Louie's Dale Diner, Dale Diner, Gold Mine Cafe, Hola Espana, and Chipotle Mexican Grill, perfect for a meal or snack before or after your visit.
Where can I find shredding services near The UPS Store #7389?
Besides The UPS Store which offers shredding services, you can also visit Shred Nations nearby for professional shredding assistance.
What local services or retailers near The UPS Store #7389 might be useful during my visit?
Nearby businesses include CFSC Checks Cashed 231st for financial services, Food Universe Marketplace for groceries, and beauty salons like Dolce Vita Hair Spa and Hair Q Salon & Spa for personal care.