Business Details
About
Water Cooler Supplier
Easy to use and conveniently located inside and outside WESTERN BEEF 48. Choose from our self-serve water Refill station for fresh filtered drinking water in 1, 3 or 5-gallons or our pre-filled Exchange water station for 3 or 5-gallon Primo® purified bottled water.
Location
Hours
Reviews
1.1
9 reviews
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8
- NRNoemi RivadeneiraOct 22, 20251.0The service is horrible !! The worst ever … why to have stress about water Right??? This company it’s perfect for that !! They bring water packs I didn’t request and cleaning products on my bill that I didn’t get it. I was calling multiple times and these workers play as they don’t know anything to help the costumer. I’m going to call costumer service and place a claim for this company.
- FSfrancis silfaOct 18, 20251.0Its the worse water delivery company i have ever experienced. They scheduled a delivery for you then they just dont show up and reschedule without letting you know. I cancel my subscription and im waiting for them to pick up the empty bottles and the cooler more than 2 weeks now. They lied to me saying they went and there was nothing outside for pickup, when i told them to check because i have a ring bell camera and they never went to my apartment unit. Talking about i have to put it outside for them to pickup HELLO I LIVE IN A BUILDING UNITS, how im supposed to leave the cooler and bottles out in the street. Lie lie lie thats what this company is and i DO NOT RECOMMENDED!!!
- APAndrea PinckneyAug 29, 20251.0I wish I could this company minus 1000 stars. My last delivery was in April. I was told the company did not have anymore glass bottles but mind you I have 6 empty ones lined up outside my door. I was not told about the supposedly glass bottle shortage at first. I spoke to 3 reps within a week and it was the third rep to tell me about the shortage. I was informed earlier this month that the glass bottles are back in stock. I was suppose to get a delivery on the 19 and it never came. I was suppose to get another delivery today, the 29th, and guess what, you guessed it, they never came. I received an email and text message confirming the delivery. I only spoke to a customer service rep who assured me that my water and new dispenser was on the truck. THIS IS THE WORST COMPANY EVER!!! WORST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Did I mention this is the WORST COMPANY EVER!!!!!! W. O. R. S. T!
- CJCristhian JimenezAug 27, 20251.0I been waiting two months for water and all empty bottles on my porch. Want to cancel services and they don't let me smh so disappointed. I was supposed to get delivery today now it got rescheduled.
- GWGlen WilliamsAug 13, 20251.0Worst service ever never comes when they suppose to don’t bring the water upstairs just leaves it in front of when they do show up customer support no help they change ur delivery whenever they want they basically the only water company now with horrible service don’t use them
Frequently Asked Questions About Primo Water Refill & Exchange
What services does Primo Water Refill & Exchange offer?
Primo Water Refill & Exchange provides water refill and exchange services including self-serve water refill stations and pre-filled bottled water exchange.
Where is Primo Water Refill & Exchange located?
It is located at 1041 Prospect Ave, Bronx, NY, 10459, USA.
What are the operating hours of Primo Water Refill & Exchange?
Primo Water Refill & Exchange operates 24 hours a day, seven days a week, following the retailer location hours.
Which payment methods are accepted at Primo Water Refill & Exchange?
Accepted payment options include American Express, Apple Pay, Cash, MasterCard, and Visa.
Can I pick up my water refill order in-store?
Yes, the business offers in-store pickup for water refill and exchange services.
What brands of water are available at Primo Water Refill & Exchange?
The brand offered is Primo Water, which includes purified bottled water in various gallon sizes.
What languages are supported at Primo Water Refill & Exchange?
The services are available in both English and Spanish.
How can I contact Primo Water Refill & Exchange for inquiries?
You can contact them via phone at +1 844-237-7466 or email at social@primowater.com.
What nearby places can I visit when I come to Primo Water Refill & Exchange?
Nearby places include Western Beef Supermarket for grocery shopping, Baskin-Robbins for ice cream and baked goods, and Dunkin' for coffee and donuts, providing great options before or after your visit.
Are there convenient services near Primo Water Refill & Exchange for additional errands?
Yes, nearby you can find Family Dollar for discount shopping, Clean & Bright Laundromat for laundry needs, and Coinstar for banking services, making it convenient to combine errands.
Is there any recreational place near Primo Water Refill & Exchange to visit with family?
Basil Behagen Playground is a nearby amusement park and playground where families can enjoy outdoor activities after visiting Primo Water Refill & Exchange.