FedEx Ship Center

2.8
1043 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Bronx, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
670 E 132nd St, Bronx, NY
10454, United States

Hours

Reviews

2.8
1,043 reviews
5 stars
328
4 stars
119
3 stars
74
2 stars
65
1 star
457

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.

Delivery Issues

Many customers reported issues with delivery attempts, including drivers not ringing doorbells and falsely claiming delivery attempts.

Pickup Experience

Customers expressed frustration with the pickup process, citing strict ID requirements and unhelpful staff at the pickup location.

Mixed Feedback

While some customers praised the speed and efficiency of service, the overall sentiment was largely negative due to recurring issues.
  • NC
    Naidelyn Castillo
    1 day ago
    5.0
    My customer service experience here was above and beyond. I dropped my phone in a close to impossible spot to pick up and Victor, Tasha, and another guy that i didn’t grab his name but he worked in the back spent an hour helping me reach for my phone. The problem solving skills victor has is the reason we were able to finally get my phone, he thought outside the box for a very creative solution that worked immediately. Tasha and Victor were my hero’s that night. Thank you for your service!
  • AP
    Andrew Pratt
    Dec 28, 2025
    5.0
    I'm giving FedEx a fantastic rating because of the excellent service they have provided me in the past. This one particular time. They failed to gain access to the the building because of the faulty intercom system. They have been able to gain access to the building previously. I received my packages 📦 without interruptions. My bell wasn't working. They could have rang another bell. I live on the 1st floor.
  • MT
    M Tyler
    Dec 18, 2025
    1.0
    I was scheduled to receive a package by 1:50pm I check the website at 2:23pm and now the delivery time changed to before 8pm and the driver is Luis. I guess they're getting paid to screw ppl around. I seen the fedex truck down the block from me at 12:30pm on e.138th st. so what could've possibly happened? Horrible service on this delivery and I will escalate this matter!
  • MC
    madheline corona
    Dec 16, 2025
    1.0
    If I can give it a zero I would. I had order a very expensive object and someone at this warehouse stole it and fedex couldn't locate the package. It's a shame that ppl steal stuff from other ppl not knowing the person's circumstances specially this holiday season. That gift was for my son. Next time im in New York I will for sure be making a stop here so they better be ready for me.
  • JJ
    Jay Javier
    Dec 8, 2025
    1.0
    Terrible experience with FedEx. The staff was unhelpful, rude, and showed zero effort to resolve my issue. The customer service was just as bad—no clear answers, no follow-through, and no sense of urgency. What should’ve been a simple return turned into a stressful mess because of their poor communication and lack of professionalism. Very disappointing and definitely not the level of service customers deserve.

Frequently Asked Questions About FedEx Ship Center

What shipping services does FedEx Ship Center in Bronx, NY offer?

FedEx Ship Center offers expedited, standard, and economy shipping services including FedEx Express, FedEx Ground, and FedEx Freight.

Where is the FedEx Ship Center located?

It is located at 670 E 132nd St, Bronx, NY 10454, USA.