Staples

3.7
418 reviews

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Bronx (White Plains), NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2040 White Plains Road, Bronx (White Plains), NY
10462, United States

Hours

Reviews

3.7
418 reviews
5 stars
206
4 stars
74
3 stars
33
2 stars
14
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, many reported rude and unhelpful service, particularly at the print and UPS areas.

Staffing Issues

Numerous reviews highlighted understaffing, leading to long wait times and inadequate assistance during busy periods.

Product Availability

Customers generally found the store well-stocked with necessary items, although some reported issues with specific products being unavailable.

Store Cleanliness

The store was noted to be clean and organized, contributing positively to the shopping experience.
  • MD
    Michal Dillon
    4 days ago
    5.0
    Here’s a polished, five-star, raving review you can copy and paste directly: ⸻ ⭐️⭐️⭐️⭐️⭐️ I had such an outstanding experience at Staples, and it was entirely because of Kevin Smith. From the moment I walked in, Kevin went above and beyond in every possible way. He wasn’t just helpful — he was genuinely kind, attentive, and incredibly professional. He greeted me with a huge, warm smile and carried himself with such grace and patience throughout the entire interaction. You can tell immediately that he truly cares about people and takes pride in doing his job well, which is honestly rare these days. I also have to give a huge shout-out to Wanda at the checkout. She was just as wonderful — friendly, welcoming, and efficient, with an impeccable work ethic. The combination of Kevin’s exceptional customer service and Wanda’s positive, professional attitude made this visit an absolute pleasure. This is the kind of experience that makes you want to come back and recommend a location to others. Staples is very lucky to have employees like Kevin and Wanda — they truly set the standard for what great customer service should look like.
  • EJ
    Ebony Johnson
    Jan 3, 2026
    1.0
    Poor customer service. The store is rarely crowded, yet it’s almost impossible to find a salesperson when you need help. Calling isn’t any better, you’re placed on hold for an extremely long time just to get basic information. Very disappointing experience.
  • EL
    Elizabeth Lopez
    Dec 11, 2025
    5.0
    My memorial poster with my lived one's picture came out great and it was done quickly which was greatly appreciated.
  • EC
    Evelyn Mestizo chico
    Dec 8, 2025
    1.0
    I came to exchange just one rug, and the man and woman who helped me were in a bad mood and refused to accept my simple rug, which is their responsibility. Very disappointed.
  • ER
    Elizabeth Rodriguez
    Dec 6, 2025
    4.0
    Very busy store but it usually has what I need, and easy access to printer/copy machines. Staff is friendly but always busy, so be prepared to wait a while, I recommend hiring more staff. Overall good service.

Frequently Asked Questions About Staples

What are the regular operating hours of Staples in Bronx (White Plains), NY?

Staples in Bronx (White Plains), NY is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.

What services does Staples offer at this location?

Staples provides printing, shipping, technology, travel, recycling services, direct mail, design services, passport photos, Amazon returns, and Amazon pickup.