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Visit your local Post Office™ at 145 Orinoco Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I lived in Brightwaters for over 15 years and was once “ Brow beaten” by Dee for bringing in about 10 tiny PRE PAID packages and was told “ You know there is a form you should fill out for multiple packages” I was like Dee, it took you about 2 minutes to scan every one…. Yes a little less attitude and some niceness would be appreciated.
JG
Jason Gagnon
Oct 10, 2025
1.0
I’ve been a customer at the Brightwaters Post office for 8 years now, and unfortunately, the service quality has been consistently poor when Dee is working. I’m not exaggerating when I say EVERY TIME Dee is the representative, I’ve encountered extremely short and terse responses from her even with a simple “hello, how are you”, I’m always met with an unwelcoming attitude, and interactions that make me feel like an inconvenience rather than a valued customer.
The lack of basic courtesy and professionalism creates an uncomfortable atmosphere that makes even simple postal transactions unpleasant. I’m not alone in this experience, I’ve noticed other reviews mentioning similar issues with customer service with Dee at this location.
Our village is small, and we rely on positive interactions with local services. I hope management will address these service quality issues, as they reflect poorly on an otherwise important community resource. Every other representative at this post office are friendly and welcoming. It’s just Dee. I’m slightly baffled that she is still employed at this office as our community is one where everyone waves at one another and treats people with kindness. I’m hoping better training or oversight regarding customer service standards would be implemented which would greatly improve the experience for everyone.
HV
Homi Val-Mau
Aug 9, 2025
5.0
I prefer no other post office but Brightwaters. From day one, the past staff and current staff have been so amazing and provided excellent customer service. I love walking in and greeting Dee by her first name like a friendly small town thing. She also provided me with a lot of valuable info and instructions as I ship out often. Great post office, great service. I am grateful for them.
KM
KZ Sports Marketing
May 18, 2021
5.0
My got to Post Office.
It’s small but there is never a line or long wait. I work in Bay Shore but I make the extra 5 minute drive past the Bay Shore Post Office to head here.
Staff is friendly which is not the case typically at any post office/public service establishment.
RS
Robin Septon
Oct 4, 2017
5.0
convenient before-work hours. friendly staff. rarely more than a 2 minute wait. small but mighty post office
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 145 Orinoco Dr?
You can send mail and ship packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and also offers passport photo services by appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
What are the hours of operation for the United States Postal Service at 145 Orinoco Dr?
Monday through Friday, 8:00 AM to 5:00 PM; Saturdays, 9:00 AM to 1:00 PM; closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, specific hours may vary, so check with this Post Office.
What nearby businesses can I visit after using postal services at 145 Orinoco Dr?
You might visit Henley's Village Tavern for a meal, De Angelis Wine & Spirits for drinks, or explore the Arcadian Crystal Artistry art gallery nearby.
How can nearby public services like Brightwaters Post Office or Village of Brightwaters assist me during my visit?
Brightwaters Post Office offers additional mailing services, and the Village of Brightwaters provides local public and legal services, enhancing your visit to the area.
Are there nearby personal care services close to the USPS at 145 Orinoco Dr?
Yes, beauty salons like So Nice Nails, Brightwaters Barbershop, and Violette's Hair Spa & Blow Dry Bar are close by for your personal care needs.
What should I know about passport photo pricing at this Post Office?
The current fee for a passport photo at USPS is $15.