The UPS Store

3.9
58 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4623 in Brewster offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Acme Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
1511 Rte 22, Brewster, NY
10509, United States

Hours

Reviews

3.9
58 reviews
5 stars
39
4 stars
3
3 stars
2
2 stars
1
1 star
13
  • AA
    A
    Jan 2, 2026
    5.0
    Friendly. Helpful and efficient. My go to place to send packages
  • KB
    Kay Bee
    Nov 28, 2025
    5.0
    I have used their services 5 times. All the customer services & info I received have been very helpful & cordial. Thank you.
  • CF
    christina Flory
    Apr 7, 2025
    1.0
    Today I went to the UPS Store in Brewster to ship a box. As I walked in—alongside about five other customers—the woman with long brown hair immediately shouted, “Is this Amazon?? Just use the machine.” No greeting, no offer to help—just that. I responded politely, “I don’t mind waiting. I’d rather have you scan it. I’m not sure if I did it right. It’s not Amazon, it’s Adidas.” She smirked at her coworker and said, “I don’t know why it matters. It gives you the same receipt.” Her attitude made me feel completely uncomfortable and unvalued as a customer. I reluctantly went over and used the machine. When I finished, the box didn’t fit in the bin provided, so I brought it up to her. Her only response: “It didn’t fit in the bin?” It honestly felt like the employees were doing everything they could to avoid offering actual customer service. Just pushing everyone toward the self-service machines. I try to support small-town businesses over big-box stores whenever I can, but in this case, I bet the customer service at Kohl’s or Whole Foods would have been much more respectful and helpful.
  • CM
    Cuban Curlzz *Life with Marta
    Jul 18, 2022
    1.0
    Today was the second AND LAST time I go to this particular UPS temp store. I don’t know who the guy behind the counter is but he needs lessons in customer service. He’s always so curt and just plain nasty! Seems like he either doesn’t like his job orrrrr he doesn’t like people that look like me! I’ll pray for him but I’ll give my business to another store!
  • BM
    Bethany Morrison
    Apr 14, 2018
    5.0
    When I spotted the current rating for this UPS Store, I had to chime in. I have used this shop for years and have always been grateful that I have this option. The owner is usually on site. He and staff are always friendly. And at holiday time, there is nowhere faster for getting me in and out the door. I can come in with a pile of presents, tell them which items are going to whom, and if I have shipped to them before, labels are printed immediately without my having to fill out any forms. Labels are set with the appropriate gifts, I pay with my credit card, and am out the door. Boxing happens later, so I don't have to wait around. The first time I left things to be boxed, I was a little nervous, but every single item has always gotten where it was headed. This shop is convenient, friendly, and reliable. What more could you ask?

Frequently Asked Questions About The UPS Store

What services does The UPS Store #4623 in Brewster offer?

The UPS Store #4623 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store located in Brewster?

It is located at 1511 Rte 22, Ste A1, Brewster, NY 10509 in the Acme Shopping Center.