United States Postal Service

1.9
69 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 28553 State Route 3 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
28553 State Route 3, Black River, NY
13612, United States

Hours

Reviews

1.9
69 reviews
5 stars
12
4 stars
2
3 stars
2
2 stars
1
1 star
52
  • EA
    Eunique Atkinson
    Dec 21, 2025
    1.0
    I've been trying to get a hold of these people but they never answer the phones and Watertown New York. I'm having a real issue I'm missing on some serious mail you guys keep sending some mail back to the public square address My family has been literally redirecting my mail back there I don't know why when I'm up here at the budget inn up here on Washington Street I've been up here since August The landlord up here has a lockbox on the mailbox and he distributes you whatever he wants to and I've been missing on my EBT cards checks money all type of things and I'm not getting my mail
  • SK
    Sophia K
    Aug 27, 2025
    1.0
    RIDICULOUS! I missed a signed package due to working and I CANNOT get into contact with anyone! I was left without a slip and when I tried to contact them through the office's phone the moment I got to someone they hung up because I asked what code they were referring to. I wish there were other mail deliverers in the area because this makes me never want to experience mail again.
  • AS
    Aaron Suzman
    Aug 16, 2025
    1.0
    This post office is a joke. I get a lot of mail/packages and everytime I check shipping info the day it’s supposed to be delivered it gets “delayed” for another 3+ days.
  • IO
    Ivie Obi
    Aug 12, 2025
    5.0
    This branch is completely unprofessional. They keep putting my mail in the wrong parcel locker, and when I go in to speak with the supervisor, Vanessa, she is never in the office. Mr Lasheik promise to find the mail after work. He went to pick my mail from the mail box and return it to my address. I really appreciate helping me find my mail. Thank you sir.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.