United States Postal Service

2.0
14 reviews

About

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Visit your local Post Office™ at 15 Rochester St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15 Rochester St, Bergen, NY
14416, United States

Hours

Reviews

2.0
14 reviews
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  • BC
    B C
    Nov 7, 2025
    5.0
    This location is 100x better with the new postmaster. The last one was rude, had an attitude and hated doing her job. The bad reviews are because of her. All of the staff here are excellent and welcoming.
  • SK
    Sean Kruse
    Jul 30, 2023
    1.0
    Does it seem odd that other Post Office say? When they are closed, you can still get in to get your mail. But the one over here in Bergen. When they close, you cannot get in.
  • KS
    Kelly S
    Feb 10, 2023
    2.0
    All but one of the employees that work there are very nice and polite and I have nice conversations and interactions with. One, who is an older/(getting on the edge of elderly) lady is very rude, impatient, Accusing and has an overall Bad attitude. I Hate, Hate having to go there and see that she comes to the counter. I would almost like to know her work schedule so I could arrange to pick up, send out packages or do my business there, when she is not working. I try to be very nice back to her but it doesn’t seem to help or endear her to me or change her attitude. I’m pretty sure she’s the one others have mentioned in other reviews here as well. I don’t like for the way I feel when I leave there after interacting with her… especially if it’s the beginning of my day. Sets the tone for the day. Please relieve her of her displeasure of working a position at a place she clearly does not enjoy and find someone who at least likes people. Thank you… I would and I’m thinking We would All appreciate it. 🙏
  • HS
    Haili Sonnleitner
    Dec 7, 2021
    1.0
    Employee is always super rude. Hate having to go to the post office because of her.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.