United States Postal Service

2.0
14 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 15 Rochester St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15 Rochester St, Bergen, NY
14416, United States

Hours

Reviews

2.0
14 reviews
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  • BC
    B C
    Nov 7, 2025
    5.0
    This location is 100x better with the new postmaster. The last one was rude, had an attitude and hated doing her job. The bad reviews are because of her. All of the staff here are excellent and welcoming.
  • ES
    Emily Staschak
    Jan 10, 2025
    1.0
    the lady was so rude, she said they don't deliver to my address even tho it's right up the street and just sent my package back to the sender.
  • HS
    Haili Sonnleitner
    Dec 7, 2021
    1.0
    Employee is always super rude. Hate having to go to the post office because of her.
  • ML
    Matt Legler
    Nov 13, 2021
    3.0
    I have noticed the employees can be rude, it is hard to get my mail here. I work 6-4:30. I will rush the 2 minutes it takes to get to the post office even leaving a couple minutes early and counter Is usually closed before closing time. I've gone in 4:42 just to check my po box and an employee was walking out to lock the door. As I opened the door she replied they were closed. I looked at my phone and told them I had 3 minutes to check my mail and got a loud annoyed sounding sigh. Just anytime I have to have contact with a employee I never know if it will be a good encounter or not.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.