The UPS Store

4.3
228 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6819 in Bayside offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
208-10 Cross Island Pkwy, Bayside, NY
11360, United States

Hours

Reviews

4.3
228 reviews
5 stars
185
4 stars
3
3 stars
4
2 stars
0
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; while some employees like Karan and Simran are praised for their friendliness and helpfulness, others are criticized for being rude and dismissive.

Staff Efficiency

There are reports of inconsistent staff efficiency, with some customers experiencing long wait times and unhelpful interactions, while others commend the quick and efficient service.

Trustworthiness

Several reviews express concerns about the trustworthiness of staff, particularly regarding package handling and notary services, leading to recommendations to avoid this location.

Positive Experiences

Despite negative feedback, many customers highlight positive experiences with specific staff members, indicating that there are employees who provide excellent service and create a welcoming atmosphere.
  • PR
    Patricia Reimerdes
    Jan 5, 2026
    5.0
    I need to shout out and say that the UPS store in Bayside in the Baybridge Commons is over the top excellent Karan goes above and beyond to be helpful every time I’m in the store without him I don’t know what I would do when people do good work. I like to acknowledge it. I’m in my 70s and I find that very few people will do what he does for you looking forward to doing business with this UPS store for many many years
  • CB
    Carolyn B
    Dec 19, 2025
    1.0
    Don't bother making an appointment for a notary at this location online. There are no notary personnel there, even though the website allows you to book an appointment. You receive confirmation but when you get there the staff tell you how they have no control of what is posted on their website, no access to the website and that the owner is aware of the fraud and you'll find yourself at the Ridgewood bank down the plaza getting it notarized there.
  • AV
    Aphrodite Varellas
    Nov 29, 2025
    1.0
    I wish I could give zero stars. Karan, the man behind the counter, tried to steal my Gucci package that was delivered to the UPS store and signed for BY HIM. When I showed him the UPS tracking with his name and signature, he looked me straight in the face and said he didn’t sign for it and didn’t have my package. After HOURS on the phone with UPS, the driver in fact confirmed he did drop it off and that Karan signed for it. The driver was so bothered by the situation that he personally came to my door to tell me what happened—and even told me he confronted Karan inside the store and saw my package sitting in the back the whole time. My husband went to pick it up afterward, and magically the package appeared. This guy should NOT be handling people’s packages. He’s shady, dishonest, and absolutely not someone you can trust with your deliveries. DO NOT GIVE THIS STORE BUSINESS.
  • WW
    Wildcat
    Nov 29, 2025
    1.0
    A bunch of employees just coasting along are working there. One client's business is using one computer. They have two computers but refuse to process my business on the other one. There are employees with lunchboxes inside. Two people are working on one computer while the other is playing on their phone. The worst UPS store ever.
  • LC
    Louise Canale
    Oct 12, 2025
    5.0
    There is always this one guy in there and he is super friendly and nice. All the guys are nice. Even if another UPS store closer I will drive here.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Bayside offer?

The UPS Store in Bayside provides shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.