The UPS Store

4.5
163 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4461 in Bayside offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Off Bell Blvd Corner/Opposite Citibank Corner Parking Lot.

Details

  • DeliveryNot available

Location

The UPS Store
213-37 39th Ave, Bayside, NY
11361, United States

Hours

Reviews

4.5
163 reviews
5 stars
138
4 stars
7
3 stars
0
2 stars
1
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers noted the quick service and efficient handling of packages, often mentioning minimal wait times even during busy periods.

Concerns with Pricing

Several reviews expressed dissatisfaction with additional charges for services like tape and packaging, leading to complaints about perceived overpricing.

Mixed Experiences

While many reviews were positive, a few customers reported issues with lost packages and poor service, indicating a need for improvement in handling valuable items.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant customer experience.
  • LJ
    Larry J
    5 days ago
    5.0
    From the moment I walked in, the team went above and beyond. The staff here are not only professional—they’re genuinely kind, patient, and attentive. Whether it’s shipping something important, notarizing documents, printing, or handling returns, they treat every request with the same level of care. What impressed me most was how efficient they are—even when the line gets long, the staff keeps everything moving smoothly without ever compromising service quality. Highly recommended!
  • SP
    Sung Pak
    Nov 9, 2025
    5.0
    There's always going to be 1 or 2 bad reviews. You can't please everyone, no one's perfect and things happen. I've been to a lot of UPS stores since my wife is always returning stuff. But I must say this is the Best UPS store by far. The staff is Very Friendly with Super Fast Service! Only thing they couldn't help me with, is getting my Wife on Amazons Black List!
  • OV
    Oksana Vizuete
    Oct 27, 2025
    5.0
    Josue provided the best customer service. Everything went quick and easy! Thank you
  • BS
    Butterfly Sky
    Oct 8, 2025
    5.0
    The UPS representatives in this store are exceptionally helpful. I usually have lots of packages yet they’re always patient and kind and I make sure to show my appreciation by tipping them. Five star service!
  • KH
    Kris Herrera
    Aug 19, 2025
    5.0
    Xiaoshuai delivered world class exceptional customer service to my mother and I. I had a package for pickup and needed those documents notarized. Xiaoshuai walked us through the process, verified our identities and being very detailed completed his portion of the paperwork efficiently. Thank you for hiring a wonderful employee.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours for The UPS Store in Bayside?

The UPS Store in Bayside is open Monday through Friday from 9:00 AM to 7:30 PM, Saturday from 9:00 AM to 5:30 PM, and Sunday from 10:00 AM to 4:00 PM.