Staples

Reviews

• DS

  Denise Smith

  6 days ago
  5.0
  This Staples in Bayside is very good the workers are pleasant and helpful the store is clean and organized.. I have been in other Staples and it was not such a nice exprience
• TD

  Tina DeConne

  Nov 16, 2025
  5.0
  I own a business and use Staples in my different towns . The Staples in Bayside is superior to all others . They always handle every issue I have with ease . I’ve been to the staples in Port Jefferson and they have told me “I’m sorry can’t help you “ we don’t do that . “ Then I head over to Bayside Staples and they say “let me take a look at what you need “ and problem solved ! Thank you Bsyside Staples keep up the great customer service !
• HL

  Hank Lee

  Nov 10, 2025
  5.0
  “Lately, the staff at Staples have been very friendly and well-prepared. I recently bought the 2026 desk diary because the price was good, and there were only a few left. It feels like the prices have become much more reasonable compared to before
• CV

  Celina VW2

  Nov 9, 2025
  4.0
  Just 4 stars cause I have not bought anything at the store. This review is for the returns desk. The first time , there was a long line and at the counter was a senior citizen with a ton of questions. The person at the desk was super patient and helped to complete her transaction as fast as possible. Today there was no one in line and I had returns for several stores. All went through smoothly. I'd def come back for my returns.
• JS

  Jennifer Salazar

  Oct 22, 2025
  1.0
  I recently visited Staples and had a frustrating experience that I believe highlights a need for improvement in customer service and in-store communication. While I was at the checkout, I noticed a pair of AirPods I was interested in purchasing. I asked about them, and at that moment, the cashier redirected their attention to someone who appeared to be a supervisor (wearing an earpiece and walkie-talkie). Both employees then focused on packing up two boxes a task that could have easily been handled by one person. Meanwhile, I was left waiting without any update or acknowledgment. As someone with a background in customer service, I understand how important it is to manage time efficiently and keep customer flow moving. In this case, there was no effort to prioritize the customer experience. Instead of quickly checking inventory or communicating about the product’s availability, the employees seemed to avoid interaction altogether. Eventually, I asked how long it would take, and only then did I receive a quiet response: “We don’t have it.” This should have been communicated much earlier. Waiting until I initiated the question gave the impression that they weren’t going to address me at all unless I pushed for it which is not how a customer-focused store should operate. There was no attempt to offer an apology or show empathy no effort to make the situation easier or acknowledge the inconvenience. Instead, it felt like I was bothering them, rather than simply asking for help. When I decided to proceed with checking out, the cashier quickly rang me up with an attitude that felt dismissive and impatient, rather than calm and professional. I left the store after exchanging a polite “have a nice day,” but I walked away feeling like this location doesn’t prioritize customer experience at least not consistently. Good service means making every customer feel acknowledged and respected, and knowing how to manage time and responsibilities without sacrificing the experience for the person in front of you. I’m sharing this feedback as a reflection of my personal experience, in the hope that it contributes to better service for future customers.

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