Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6157 in Batavia offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Tops Plaza.
Details
- DeliveryNot available
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Hours
Reviews
3.2
310 reviews
5 stars
155
4 stars
12
3 stars3
2 stars
10
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while many customers praised the friendly and helpful service, others reported rude and unprofessional behavior from staff, particularly from a co-owner.
Efficiency
Several reviews highlighted quick service and minimal wait times, although some customers experienced delays due to late openings and understaffing.
Staff Attitude
While many customers appreciated the pleasant demeanor of some employees, there were consistent complaints about rudeness and lack of professionalism from certain staff members.
Store Operations
Customers noted issues with the store opening late and inconsistent staffing, leading to frustration among those waiting to be served.
Overall Experience
The store has received a mix of positive and negative reviews, with some customers expressing satisfaction with improvements, while others remain critical of service quality.
- DBDoreen Bortle2 days ago5.0The young man that works at this location is always efficient and obviously knows his job. I have never had any problems with this office and his assistance. Bravo. Great job all around!
- GWGeri Westfall4 days ago5.0Dropped off multiple returns. The girl who took care of me was uber pleasant. The whole experience was fast and pain free!
- CCCarol CabreraNov 22, 20255.0Very helpful in returning packages. They go beyond and above to help you when you don't know how to return packages.
- KMKevin McMullenNov 22, 20251.0Need to drop off an Amazon package was in a hurry arrived at the location a few minutes after opening time and the doors were locked sat and waited for over half an hour and the location didn’t open needed to go need less to say my package was never dropped off! Also I drove 40 minutes to the location for nothing!
- SLSamual L.Nov 21, 20251.0Tried dropping off/shipping of a few packages and while the store said it was open at 8am today (Friday), but never opened. Ran to do a few more things and went by again at 8:40am, STILL not open but there was a guy inside. Maybe one day when he has to sign the paychecks, he’ll take his job seriously. Update to Owner response: Winter storm, understandable. Just being late and then acting egotistical after the fact, just poor time management and questionable business ethics. Seeing that half of your reviews are (1) * ratings should tell you something…
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Batavia offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.
What are the operating hours for The UPS Store in Batavia?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store in Batavia open on holidays?
The store is closed on certain holidays such as November 27, December 25 and 31, January 1, and January 19. It operates on regular hours on other holidays like November 11 and 28.
Does The UPS Store in Batavia provide mailbox rental services?
Yes, mailbox rental services are available for receiving mail and packages securely.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I access free Wi-Fi at The UPS Store in Batavia?
Yes, free Wi-Fi is offered at this location for customer convenience.
Are there any nearby places where I can grab a meal before or after visiting The UPS Store?
Yes, nearby dining options include Pizza 151, known for pizza and fast food, Subway sandwich shops, Tim Hortons for coffee and café treats, Tropical Smoothie Cafe, and Mrwineandliquor Batavia for drinks.
Where can I find shredding services near The UPS Store?
Shred Nations, offering professional shredding services, is located nearby for your secure document destruction needs.
What other retail options are near The UPS Store in Batavia?
Nearby retail stores include Mattress Firm for mattresses, Maurices for women's clothing, Family Video for entertainment rentals, and Bakery Frontier Kitchens and Frontier Kitchens for home goods.
How can nearby transit or government services help me reach The UPS Store?
The Army & Navy Recruiting Station and Town of Batavia Fire Department are close by landmarks, helping with orientation and navigation to The UPS Store in the Tops Plaza area.