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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 12 Hemphill Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.0
68 reviews
5 stars
29
4 stars
5
3 stars0
2 stars
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1 star
31
- FSFirst Person StudiosNov 17, 20255.0Wonderful team. Incredibly personable. Both patient and expediting when the situation calls for it. Knowledgeable staff can explain, simplify or even recommend the best service for your parcel. Holiday shipping is so much better when you feel like you're together with family!
- ELElizabeth LivingstonNov 13, 20251.0Please don’t go to this location if you don’t need to. The staff there is extremely rude and doesn’t want to listen. The manager is the absolute worst of them all. I’ve gone there for the past two days having issues my address for months. The first day I went the manager was not there, and two employees were rude and dismissive. They took down my information to call me and let me know what they were going to do with my shipment of multiple packages moving forward. Today another package of mine was not delivered as they say my address doesn’t exist. I went in to retrieve my package and it was the manager that I dealt with this time. Yes, I will admit I was snippy because the people I dealt with the day before were to me. He tells me that he’s a nice man and is trying to help me out, but then proceeded to not be nice… He told me the address I’ve been using, that I was told I could by my apartment manager doesn’t exist and that if I were to call 911 with an emergency and tell them said address, they wouldn’t show up. Real nice thing to say to someone. Then points to a camera and tells me he saw the whole interaction the day before, which tells me he clearly ignored his employees behavior when I barely had spoken to them. We went in circles and then he just kept telling me I wasn’t listening and didn’t understand him. I grabbed my package and told him I wasn’t going to stand there and let a man treat me the way he was treating me. Clearly this whole address issue is a problem with apartment management and them, but they feel it is okay to take it out on residents of the complex instead of us telling them to contact management. Moving forward I will not being using usps until I move since I can’t make sure my packages go through a different location.
- JMJaime MarieAug 25, 20255.0The post office deliverer named Sasha went above and beyond for me she even gave me my letters when they weren’t there yet. She is the best and very friendly.
- SSSabrina SteenburgJun 2, 20251.0ABSOLUTELY DO NOT GO TO THIS LOCATION. I have never experiences issues with USPS until this. Employee was not friendly and did not allow me to choose proper insurance or options needed for the custom item I was shipping out. There was only one other person in the store and I was still being rushed out. I shipped a package and within the few days it was out of my hands- it was OPENED AND STOLEN FROM, how exactly does a bag untie itself from inside a well wrapped box? My item wasn't lost in processing, it was deliberately taken, and your "investigation" was a pointless attempt at making me feel like you care about the situation. Multiple complaints, mail theft reports, and OIG as well. A $2500 ITEM IS "MISSING" because of your negligence. Being told you can't do anything when your employees are breaking federal law and stealing other's mail. Will be continuing to push this matter to the point of legal action if my items are not found. Not to mention, you promised the $100 insurance you offer as a curtesy and couldn't even be true to your word to send THAT. I have to refund my client for a $2500 CUSTOM-MADE ITEM THAT YOUR EMPLOYEES STOLE. Never going to this location again and making sure to tell everyone else to avoid it like the plague.
- JVjamie vasquezMay 30, 20254.0Always helpful and always great customer service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 12 Hemphill Pl?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and most can also take your passport photo. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require scheduling an appointment through the online scheduler for passport services, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 12 Hemphill Pl?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at the Post Office with two valid IDs.
What are the fees for passport photos at this location?
The current fee for a passport photo is $15 at USPS locations offering this service.
Is it possible to access PO Boxes in the lobby outside regular business hours?
Most USPS locations provide 24/7 access to PO Boxes located in the lobby, but access hours may vary by location, so check with this Post Office for specifics.
What nearby places can I visit when I come to the Post Office at 12 Hemphill Pl?
Nearby you can find other postal services like US Post Office and USPS Collection Point. After your postal visit, consider stopping by Stewart's Shops for coffee or snacks or refuel at Sunoco Gas Station conveniently close by.
How can nearby transportation or landmarks help me find the Post Office?
Nearby landmarks include the Parade Ground Village shopping center and the State Police Department, which can help direct you to the United States Postal Service location at 12 Hemphill Pl.
Are there any community services near the Post Office that I might need?
Yes, nearby community services include the Round Lake Fire Department and Capital Region Environmental Lab, which may be helpful depending on your needs when visiting the area.