United States Postal Service

2.8
74 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 26 E Genesee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
26 E Genesee St, Baldwinsville, NY
13027, United States

Hours

Reviews

2.8
74 reviews
5 stars
25
4 stars
6
3 stars
4
2 stars
5
1 star
34
  • SK
    Seth K
    Jan 3, 2026
    1.0
    Someone from this Post Office took $200 worth of stamps that I had delivered. Started an investigation and it was clearly buried. There is a “chain of custody” for mail. Why is it so hard to track WHERE it stopped? My tracking said at the Bville Post Office. Inspector General said it wasn’t theft. The mother ship did finally reimburse me. Probably great workers but poorly managed.
  • KM
    Kelsey McBarron
    Nov 13, 2025
    1.0
    To the woman who was rude because she had to redeliver a package at the carriers fault, for continuing to misdeliver a package and can’t follow directions: Slamming my business door because a package was misdelivered to a different business isn’t my fault. Just because you’re in a bad mood doesn’t mean you need to be miserable to me. Have a little professionalism.
  • MP
    Mark Piraino
    Oct 6, 2025
    5.0
    As a business owner who ships over 1000 packages a week with the Baldwinsville Post Office I'm pleased with their customer service. If there's ever any issues they're quick to find a resolution. Thank you for your professionalism.
  • AB
    Amanda Barry
    Oct 4, 2025
    1.0
    I would give negative stars if I could. I've had almost $500 worth of checks stolen in 2yrs from this post office. I will be filing a complaint higher up. This place needs to be inspected. The check I was supposed to get today should have been $300. What is wrong with these people?
  • TB
    Ted Brooks
    Apr 28, 2017
    5.0
    Awesome customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.