The UPS Store

Reviews

• KW

  Keith Wheatley

  Apr 4, 2026
  1.0
  Worst Store In Long Island. How this Franchise still has a license to operate under the UPS brand is baffling to me. Save your time and energy go anywehre else, zero accountability
• MS

  Maggie Shaw

  Mar 28, 2026
  1.0
  RUDE RUDE RUDE!! Babylon store is substandard!
• NC

  Neri Calderon

  Feb 20, 2026
  5.0
  Fast and reliable service.
• DL

  Denise Lang

  Feb 17, 2026
  5.0
  Never a problem, always friendly and helpful.
• JM

  John Marmo

  Jan 12, 2026
  1.0
  The service at this location is consistently poor due to a lack of available staff and malfunctioning equipment. Although multiple employees are often present, only two terminals are ever operational because the third has remained broken for several years. This leads to excessively long wait times for customers. Furthermore, there is high staff turnover, with most employees staying for less than six months. Additionally, the store's organization is a safety and operational concern. The front area is frequently cluttered with boxes that should be stored in the back according to UPS guidelines. It appears the owner is neglecting both the customer experience and the terms of their franchise agreement. This could perhaps all be forgiven (or maybe not), if the owner Steve, wasn't so rude all the time and would at least try to be accommodating to the customers needs. So, eventhough this location is only two blocks away from my house , I have been going to the Deer Park location where the service is quicker, nicer, and more professional. I hope these concerns will be addressed to improve the quality of service at this location.

Frequently Asked Questions About The UPS Store