The UPS Store

2.7
149 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4607 in Babylon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Babylon Train Station / Next To Babylon High School.

Details

  • DeliveryNot available

Location

The UPS Store
26 Railroad Ave, Babylon, NY
11702, United States

Hours

Reviews

2.7
149 reviews
5 stars
61
4 stars
2
3 stars
1
2 stars
5
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly highlighting a specific employee's aggressive behavior.

Efficiency

Customers frequently mentioned long wait times and slow service, with some expressing frustration over the lack of staff during busy periods.

Upselling Practices

Several reviews criticized the store for upselling unnecessary packaging and services, leading to dissatisfaction among customers.

Mixed Experiences

While some customers praised the helpfulness of certain staff members, many others had negative experiences, indicating inconsistency in service quality.
  • JM
    John Marmo
    1 day ago
    1.0
    The service at this location is consistently poor due to a lack of available staff and malfunctioning equipment. Although multiple employees are often present, only two terminals are ever operational because the third has remained broken for several years. This leads to excessively long wait times for customers. Furthermore, there is high staff turnover, with most employees staying for less than six months. Additionally, the store's organization is a safety and operational concern. The front area is frequently cluttered with boxes that should be stored in the back according to UPS guidelines. It appears the owner is neglecting both the customer experience and the terms of their franchise agreement. This could perhaps all be forgiven (or maybe not), if the owner Steve, wasn't so rude all the time and would at least try to be accommodating to the customers needs. So, eventhough this location is only two blocks away from my house , I have been going to the Deer Park location where the service is quicker, nicer, and more professional. I hope these concerns will be addressed to improve the quality of service at this location.
  • PD
    Pearl Degen
    Jan 2, 2026
    5.0
    Great Staff and easy access
  • JH
    Joann Hughes
    Dec 22, 2025
    1.0
    The store was very slow moving there were 3 people working in the back and only one up front helping customers. I understand it’s a busy time of year but still I had to get back to work myself and waited online for a long time for a simple return. Will be using the Deer Park location from now on much more efficient
  • TC
    T Cool
    Sep 22, 2025
    1.0
    I had something notarized from here and it was totally not legible...DO NOT GO HERE.. and he made me pay!!!!!
  • SK
    Susan Kaufman
    Sep 16, 2025
    5.0
    I have been going to the UPS store in Babylon for many years now. I always receive the care and efficiency. I need and want. They're very special people that have a lot to deal with lots of business and that's a good thing. It shows that they well respected and people value their services. When business is busy like that. You know it's a good one. I will always go to the UPS store in Babylon. Thank you so much for all you do for me and your kindness.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Babylon offer?

The UPS Store in Babylon offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.