The UPS Store

2.7
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4607 in Babylon offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Babylon Train Station / Next To Babylon High School.

Details

  • DeliveryNot available

Location

The UPS Store
26 Railroad Ave, Babylon, NY
11702, United States

Hours

Reviews

2.7
147 reviews
5 stars
60
4 stars
2
3 stars
1
2 stars
5
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly highlighting a specific employee's aggressive behavior.

Efficiency

Customers frequently mentioned long wait times and slow service, with some noting that staff were not attentive to customers waiting in line.

Upselling Practices

Several reviews criticized the store for upselling unnecessary packaging and services, leading to frustration among customers.

Mixed Experiences

While some customers praised the helpfulness and friendliness of certain staff members, many others had negative experiences that overshadowed these positives.

Store Condition

Feedback indicated that the store was often disorganized and in need of maintenance, contributing to a poor customer experience.
  • TC
    T Cool
    Sep 22, 2025
    1.0
    I had something notarized from here and it was totally not legible...DO NOT GO HERE.. and he made me pay!!!!!
  • SK
    Susan Kaufman
    Sep 16, 2025
    5.0
    I have been going to the UPS store in Babylon for many years now. I always receive the care and efficiency. I need and want. They're very special people that have a lot to deal with lots of business and that's a good thing. It shows that they well respected and people value their services. When business is busy like that. You know it's a good one. I will always go to the UPS store in Babylon. Thank you so much for all you do for me and your kindness.
  • TV
    Timothy V
    Aug 29, 2025
    1.0
    Read all the negative reviews on this store before you go here. There’s one in Lindy and deer park and they’re great. These people are incredibly rude at this Babylon location. Avoid this location. I can understand that it’s annoying that they have to return items to Amazon, but I don’t know the arrangement they have, or what box things go in. When Amazon directs me somewhere for a return it says no box or label needed, I assume no box or label needed. Well apparently I’m “stupid”. So I brought an item in and they wanted to charge me $18. I said it says right here no box needed. The dude starts actually yelling and then he says I can’t take this stupidity anymore. I go jeez man that was rude and he starts actually yelling “you’re calling me rude!!” Then some lady who works there comes from the back and starts yelling “just leave Steve” because he’s literally freaking out. This was a large pillow mind you that I then just folded so it could fit in the box right in front of the lady who got the crazy dude to leave. I didn’t raise my voice or act disrespectful at all the entire time. I’m blown away by this place and how terrible they are. I understand being frustrated because you hate your job, but these people are just straight up wackos.
  • AK
    Alicia Koch
    Jul 7, 2025
    5.0
    Always friendlier, faster, cheaper and more reliable than other UPS locations. I appreciate the crew that works at this store!
  • CC
    Cheryl
    Jun 17, 2025
    1.0
    I Took the time to make an appointment for passport photo. Get to store and 3 people working. None of which new had to take the photo. One did say he would attempt to, but then said he couldn’t get the laptop on!!! Why make appointments when they clearly don’t even look at them. Also, they could have contacted me to let me know that they had to cancel the appointment due to untrained staff.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Babylon offer?

The UPS Store in Babylon offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.