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United States Postal Service

3.1
(52 reviews)

Business Details

1 James St, Auburn, NY
13021, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1 James St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 James St, Auburn, NY
13021, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

Reviews

3.1
52 reviews
5 stars
26
4 stars
0
3 stars
3
2 stars
0
1 star
23
  • KM
    Ken Murphy
    Apr 8, 2026
    1.0
    Not sure who the older lady is, but out of 4 area post offices, she is consistently the worst part of the Auburn postal experience. Her customer service is garbage and she will do her best to correct you on how you have been sending at other offices is incorrect instead of finding a way to match what you are trying to explain. I'd bring in proof but she already threatened to blow in the one post office that handles my mail like others usually do. Right or wrong....I don't want to let her know where I usually go. Thought I err on the side of the other 3 offices that are generally in the same price range for the service they all offered me.
  • JH
    John Henry
    Nov 26, 2022
    5.0
    Never had a bad experience at the Auburn post office. Occasionally have to wait in line, but employees are always polite.
  • TA
    Tyler Alexander
    Feb 9, 2021
    1.0
    Staff is unbelievably unhelpful and transphobic. Wouldn’t give me my package just because I’m trans. Unbelievable!
  • MS
    Michael Spears
    Aug 26, 2020
    1.0
    Have not delivered my mail in 3 days because the carrier is too lazy to open the gate and walk onto the porch to where the mailbox is .... we have small children we can’t leave the gate open I’ve explained this multiple times and now he’s just refusing to deliver my mail
  • MS
    Mary Sedor
    Jul 5, 2019
    5.0
    Thank You for the Great Job You All Do.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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