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United States Postal Service

2.2
(184 reviews)

Business Details

3011 21st St, Astoria, NY
11102, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3011 21st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3011 21st St, Astoria, NY
11102, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.2
184 reviews
5 stars
49
4 stars
3
3 stars
6
2 stars
5
1 star
121
  • TY
    Tiran Yamin
    3 days ago
    5.0
    I had a very urgent package that was supposed to be delivered next-day with expedited shipping and insurance. Due to an address issue, it never arrived as scheduled and was instead being sent back to the sender. I was told by multiple USPS representatives that there was nothing that could be done and that the package could not be intercepted. At that point, I was extremely stressed because the item was time-sensitive, and the sender was also unavailable until after spring break, which would have meant a significant delay. But Andy at the USPS on 30-11 21st went far above and beyond what anyone else was willing or able to do. He kept open communication with me and was able to track down the package all the way back at the original post office and arranged for it to be redirected back to me. By the next day at noon, I had it in my hands. What stood out most was that he did this with genuine kindness and initiative, not because he had to, but because he cared enough to help. It meant more than just getting a package on time—it restored my faith that there are still truly helpful and compassionate people out there. Thank you so much Andy!
  • DG
    Dalia Gracia
    Mar 21, 2026
    2.0
    If you drop off a package always get a receipt otherwise your package will just sit there for a while waiting to be scanned in.
  • ST
    Silvia Taranto
    Mar 14, 2026
    1.0
    The most incompetent, nastiest employees one can find at a facility like this one. It has gone from bad to worse. It’s very disappointing to see how diluted people are not having the slightest idea on how to assist customers, no manners, no respect for maintaining a minimal structure on how to call customers to the windows and how to make sure people do not cut in line. I feel very uncomfortable and unwelcome at this facility.
  • CI
    Cynthia Ingram
    Feb 25, 2026
    1.0
    I submitted a change of address for my mom 4 months ago and it was not properly processed. I found all of her mail at the old address. I will be contacting the news to address this issue.
  • CP
    Carolina Parra
    Feb 17, 2026
    1.0
    Today I went at 1:30 pm asking about a returned package and the man answered me very rudely! I think he should take a course on how to treat people

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 12, 2026Yext Knowledge Graph
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