Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.6
(254 reviews)

Business Details

2117 Broadway, Astoria, NY
11106, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2117 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2117 Broadway, Astoria, NY
11106, United States

Hours

Reviews

1.6
254 reviews
5 stars
24
4 stars
11
3 stars
7
2 stars
14
1 star
198

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude, unhelpful, and unprofessional staff, leading to a negative customer experience.

Delivery Issues

Many customers reported problems with package deliveries, including missed deliveries and packages being held without proper notification.

Management Concerns

Reviews indicated a lack of effective management, with complaints about the behavior of supervisors and overall staff morale.

Inconsistency

While some customers had positive experiences, many others reported long wait times and disorganization, suggesting inconsistency in service quality.
  • AM
    Abel Martinez
    Feb 13, 2026
    1.0
    Look how I found our mail boxes this morning this is not good an not safe this can't be happening do better if u unlock it to put the mail in its a smart idea to lock it up don't you think an they don't want to answer there phone
  • DC
    Devany Cantos
    Jan 26, 2026
    5.0
    Good service, thanks.
  • WW
    Warrant Warlock
    Jan 15, 2026
    1.0
    Horrible
  • MP
    Michael Propster
    Dec 31, 2025
    1.0
    They refused to mail my package or be helpful at all, so I took my package across the street to Mail Boxes and More and they mailed it without issue. Very poor experience
  • BN
    Brianna Naraine
    Dec 18, 2025
    1.0
    EVER WANTED TO DRIVE YOUR CAR THROUGH A POST OFFICE? NO?… Well now you DO; Welcome to a post office where you “open” up a post office box, they take your money and your change of address receipt and pocket it without opening anything. They gave me the non-working keys, refuse to talk to me to resolve the issue, tried to steal my drivers license in an attempt to fraudulently cover up what they did and they frequently lie to their bosses about their shortcomings. They even tried to tell the postmaster and corporate that I never came in to open a post office box and that I threw things at them?? Like this place will open up a never before seen rage inside you and make you wish you did throw things at them… Anyways My mail including over 5 grand in checks is in limbo and I’m out $100 from an imaginary box I thought I opened so if you ever think about coming here…don’t.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others