United States Postal Service

Reviews

• SG

  Sira G

  Feb 10, 2026
  2.0
  2 people who work here are super helpful - both men. One is usually at the window and is super professional, offering friendly service and support 💯 Another representative (I think his name is Jacky) called me twice to help me. Once to track down my missing parcel and then again to say he tracked it down, it couldn't be delivered so he made sure it was ready for pick up 💯
• CP

  Constantine Panagiotopoulos

  Nov 10, 2025
  2.0
  The B'Way & 46th St. (11103) Branch as a "Whole" has Grossly FAILED local Residents Many Times Over... "Indirectly" through the Irresponsible and Oblivious (few) Mail Carrier(s) that Handle Sensitive & Anticipated mail/Letter format from Loved ones Abroad. No Sence of Follow up to USPS Protocols in place. It's sad to watch Mail Men/Women day after Day making errors because they're too BZ/Focused Face-Timing instead of Actually Reading the Addtess Lines on the Mail Piece... 😔. This job is one of the most Prestigeous 🇺🇲 one can hold... Let's assign these to Proud and Community driven Americans.. Regardless of Race, Color or Creed
• AA

  Anselmo

  Nov 7, 2025
  3.0
  If it's not the gentleman helping me, there's always an issue. I tried shipping a 3 oz bottle and they told me that the minimum they can ship is 16 oz. I told her it was only 3 oz and she asked me why it was heavier and I told her that liquid normally comes in bottles and packaging. And if you can't ship it, fine, but at least explain instead of accusing me of lying. If I told you there was liquid in the box then Why would I need to be dishonest about anything else?
• EZ

  Elvis Zeka

  Sep 28, 2025
  5.0
  I always find outstanding service and friendly people who work hard here and are dedicated towards the best costumer experience. Bernie Is always with a positive attitude and read to help in any situation.
• SS

  Stephania

  Aug 29, 2024
  1.0
  They only seem to hire the most inconsiderate and unprofessional people here. The staff is shockingly rude and unpleasant. I hadn’t even approached the line when Esther, with a downright nasty attitude, snapped at me, “You can’t use that box.” Naturally, I was baffled since I had just used the same exact box to return another package at The UPS Store a few minutes earlier. When I asked why, and mentioned that the other store had no issue with it, her snide response was, “THIS IS USPS, NOT UPS!” The sheer rudeness was unbelievable. And on top of that, this place doesn’t offer the printing or packaging options that UPS does. I ended up having to change the box and print my label at the library, where they treat you like a human being. When I returned, the other girl who attended to me was just as unpleasant. When I asked for her coworker’s name, she ignored me at first, then dismissively told me to “ask her” instead. Avoid this place at all costs. There's a UPS Store just 7 minutes away by foot, and it's infinitely better. This was one of the worst customer service experiences I’ve ever had!

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