Brand Certified
The UPS Store
4.0(511 reviews)
Certified by The UPS Store • Feb 22, 2026
Business Details
28-24 Steinway St, Astoria, NY
11103, United States
Certified by The UPS Store • Feb 22, 2026
(718) 204-7770
Certified by The UPS Store • Feb 22, 2026
https://locations.theupsstore.com/ny/astoria/28-24-steinway-st
Certified by The UPS Store • Feb 22, 2026
About
Certified by The UPS Store • Feb 22, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5706 in Astoria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 30th & 28th Avenue.
Details
- DeliveryNot available
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Certified by The UPS Store • Feb 22, 2026
Hours
Certified by The UPS Store • Feb 22, 2026
Reviews
4.0
511 reviews
5 stars
361
4 stars
16
3 stars7
2 stars
12
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.
Pricing Issues
Numerous reviews mention dissatisfaction with pricing, particularly regarding charges for printing labels and packaging materials, which customers feel are excessive.
Staff Competence
Several reviews highlight a lack of training and competence among staff, leading to mistakes and poor service experiences.
Cleanliness and Organization
Customers noted issues with cleanliness and organization within the store, contributing to a negative experience.
Efficiency
While some customers experienced quick and efficient service, many others reported long wait times and disorganization during busy periods.
- TTTamirFeb 5, 20261.0Stay away, not reliable. Made a notary service appointment and the notary guy is not here.
- CBChelsea BlakeFeb 4, 20261.0Worst UPS. Waited almost half an hour to print a label because their WiFi was down on their computers and apparently they don’t allow for USB use, I finally get helped and they charged me $5 for a label printed on a piece of paper ($4.49 of that was a “computer use fee”). When I have been to other UPS locations, I only waited 5 min and paid $2 for a legitimate label. Don’t ever come here. Update: I went to drop this off at USPS and the guy working even said I was overcharged and usually has customers tell him it’s a $2 charge. If you need anything printed, just go to the library on 44th and they’ll print it for $1 without all this headache and false information.
- NLNailea LopezJan 31, 20261.0horrible customer service refused to scan one barcode for a return. They closed early “due to the weekend and cleaning the store”. Customer were still in the store and they had employees just standing there.
- FFFJan 26, 20261.0They didnt ship my package for 10 days until I opened an investigation. Lazy staff
- MTMiranda TanJan 10, 20265.0We stored our baggage here through Bounce, the staff were friendly and helpful even when it is such a busy store.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified February 22, 2026Yext Knowledge Graph
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