Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5706 in Astoria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Between 30th & 28th Avenue.
Details
- DeliveryNot available
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.0
507 reviews
5 stars
361
4 stars
16
3 stars7
2 stars
12
1 star
111
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised friendly and efficient service.
Cleanliness
Several reviews mentioned the store's cleanliness, with some customers noting it was dusty and dirty, impacting their overall experience.
Pricing Issues
Customers expressed frustration over perceived high charges for services, such as printing labels and packaging, leading to feelings of being scammed.
Staff Competence
There are numerous complaints about staff incompetence, including issues with handling packages, printing labels, and general unprofessional behavior.
Efficiency
While some customers reported quick and efficient service, others experienced long wait times and disorganization, particularly during busy periods.
- MTMiranda Tan2 days ago5.0We stored our baggage here through Bounce, the staff were friendly and helpful even when it is such a busy store.
- LBLeidy BernalJan 3, 20261.0Horrible costumer service and scammer! They charged me 15 dollars for returning because they used their own computer to print the label. Amazon instructions says it is 1 dollar per label. They don’t even give you a receipt so you know what you were charged for. I feel sorry for them!
- SJShaktii JhinganDec 30, 20255.0If I anytime need help with a simple or complex shipment, Kuldip is my man. He is incredibly knowledgeable and always finds the best way to get things done quickly. He’s patient, professional, and provides the kind of excellent service that is hard to find these days. Highly recommended!
- LELojy ElsaadanyDec 20, 20251.0Bad customer service and the employer don't know how to work , the place was so dusty and dirty and the computer full of dust and the employer swaranjit singh his hand look dirty and so slow to finish my process , i went to the other branch on astoria so different and highly professional This place sucks
- TRTara RocheDec 7, 20252.0Can you hire extra staff for the holiday season? Your guys were so busy and there was an elderly gentleman that needed help with his fingerprints and nobody could help him. I think you need five guys in the store for the holidays. Your staff is very nice but they are running around with their heads cut off
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5706 in Astoria offer?
The UPS Store #5706 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
What are the regular operating hours for The UPS Store in Astoria?
The UPS Store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Is The UPS Store #5706 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 5:00 PM. Hours may vary on holidays.
Does The UPS Store in Astoria provide mailbox rental services?
Yes, The UPS Store provides mailbox rental services for your mail and packages.
What payment methods are accepted at The UPS Store #5706?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is there wheelchair accessible entrance at The UPS Store in Astoria?
Yes, the store has a wheelchair accessible entrance.
Does The UPS Store #5706 provide in-store pickup and curbside pickup options?
Yes, The UPS Store offers both in-store pickup and curbside pickup services.
What nearby gym can customers visit before or after using The UPS Store services?
Customers can visit Era Gym, a nearby sports and recreation venue, conveniently located close to The UPS Store for workouts before or after their visit.
Are there any nearby restaurants where customers can dine near The UPS Store #5706 in Astoria?
Yes, Charlito's Cocina and Riviera Maya, both Mexican restaurants, are nearby and great options for dining before or after your visit to The UPS Store.
Can customers access towing services near The UPS Store in Astoria?
Yes, Cheap Towing NY, offering towing services and car dealership options, is located nearby and can assist customers if needed.