The UPS Store

3.4
203 reviews

Business Details

43-10 Ditmars Blvd, Astoria, NY
11105, United States
(347) 738-4104
https://locations.theupsstore.com/ny/astoria/43-10-ditmars-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7319 in Astoria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Laguardia Center.

Details

  • DeliveryNot available

Location

The UPS Store
43-10 Ditmars Blvd, Astoria, NY
11105, United States

Hours

Reviews

3.4
203 reviews
5 stars
117
4 stars
4
3 stars
4
2 stars
6
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly polarized, with many praising friendly and helpful staff, while others report rude and unprofessional behavior.

Store Operations

Customers frequently mention issues with store hours, including early closures and inconsistent service availability.

Pricing Issues

Several reviews highlight dissatisfaction with pricing, particularly for packaging materials and printing services, which some customers find excessive.

Staff Attitude

There are numerous complaints about staff attitudes, with some employees described as unhelpful or dismissive, impacting overall customer experience.
  • ND
    Nadia D
    Jan 22, 2026
    5.0
    The staff is always friendly, patient, and incredibly helpful. Truly the best customer service experience.
  • DG
    Debra Griffiths
    Dec 17, 2025
    5.0
    Ease of getting through, friendly staff and clean store.
  • KS
    K S
    Dec 15, 2025
    1.0
    The worst service specially The guy with a beer he is so un polite. He thought UPS is his store and he’s very rude., somebody has to check these people because there was fighting in front of us so unprofessional
  • SS
    Saima Shabbir
    Dec 12, 2025
    1.0
    I came in to return a few items, and while processing them the employee actually emptied out part of my returns. As I was leaving, he shouted “Take your garbage with you!” in front of a long line of customers. Extremely rude and unprofessional. I visited on Friday afternoon 12/12 at 1:14pm.. No customer should be spoken to like that. If someone doesn’t want to do their job or treat people with basic respect, they shouldn’t be working with the public
  • SA
    Syed Ali
    Oct 21, 2025
    1.0
    Worst UPS store ever. No one’s ever at the counter. Customer service sucks always trying to up sale products when you don’t need. Got Amazon package for return that come in a box but telling me can’t do the return because it needs to be in another box. I received the package like this from Amazon so why are they telling me that they can’t take it the same way I received it.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Astoria offer?

The UPS Store in Astoria offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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