United States Postal Service

1.4
164 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 329 Beach 59th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
329 Beach 59th St, Arverne, NY
11692, United States

Hours

Reviews

1.4
164 reviews
5 stars
7
4 stars
5
3 stars
6
2 stars
4
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and unhelpful.

Delivery Issues

Many customers reported problems with package deliveries, including lost packages, misdeliveries, and claims of attempted deliveries without actual attempts being made.

Cleanliness and Organization

The post office was frequently described as dirty and disorganized, contributing to a negative customer experience.

Staffing Problems

Customers noted long wait times due to insufficient staffing, often with only one employee available to assist a long line of customers.

Management Concerns

There were calls for better management and oversight, with many reviews suggesting that current management is ineffective in addressing ongoing issues.
  • LF
    lana figvam
    Oct 27, 2025
    1.0
    I was trying to locate my package because it said that package was delivered to this post office. It actually was stolen here !!!
  • TR
    Tamara Rambert
    Aug 29, 2025
    1.0
    Don't bother coming here; calling is even worse. They don't answer the phone, and it's dirty inside. This location needs better employees and managers terribly.
  • MR
    Maine Rametta
    Aug 23, 2025
    1.0
    The worst post office ever!! Omg why is this not talk about more! They always say they try to deliver your mail but such a freaking lie!! Whenever I order something and see that it’s been shipped through usps I freak out because whenever it gets to this post office it a nightmare getting it delivered to your address. Which is crazy! Something need to be done about this!!
  • LK
    Lania kea
    Aug 9, 2025
    1.0
    I would give them a higher rating if they actually did their job and delivered packages. But 🤷‍♀️
  • SS
    Soraya
    Dec 6, 2017
    1.0
    The worst..always a long line..usually only 1 person at the window.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.