Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2202 in Ardsley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Ardsley Mall Just North Of Eckerd.
Details
- DeliveryNot available
Location
Hours
Reviews
2.1
154 reviews
5 stars
34
4 stars
6
3 stars
3
2 stars
5
1 star
106
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely rude and dismissive behavior from staff, particularly the owner, leading to a consistently negative customer experience.
Pricing Issues
Customers frequently complain about being charged for basic services like taping boxes, which is typically complimentary at other locations.
Mixed Experiences
While many reviews are negative, a few customers report positive experiences with staff, indicating that service quality may vary depending on who is working.
Convenience
The location is noted for its convenience, but many customers express a desire to avoid it due to poor service.
Management Concerns
The management style, particularly of the owner, is criticized for being unprofessional and unhelpful, contributing to the overall negative atmosphere.
- LMLuke MastrogiorgioOct 27, 20251.0Truly the worst UPS store I’ve ever been to. I brought a heavy package in for return and after lugging it to the counter it was determined by staff to be insufficiently taped. They could of course rectify the situation for $5. After asking instead of paying this exorbitant rate to apply to strips of tape (the hapless assistant was in the process of taping another package) I was informed I could not leave the heavy package to run and get tape of my own. Fortunately, you don’t need to use this store since there are drop offs within a few miles in every direction. Judging from the other reviews of this place, I am not the only one holding these views. I’ll use this location again once the manager is gone.
- CRChuck RichardOct 13, 20255.0Staff has always been very efficient and helpful.
- AVAnthony VenceOct 7, 20251.0Tracking shows it’s at the store, I called and was hung up on. I called back and the Asian male was so rude and refused to confirm it was there. Instead he insisted I call UPS directly. After being on hold for an hour, it was determined he had the package. This is a high value item that I did not want sent back. I also wanted to make sure I didn’t leave work early and waste a trip. This is not my first horrible experience with this store. If you hate your job, quit!
- SSSteve SoleimaniSep 8, 20255.0Great service!!
- TBTatyana BarabashinaAug 27, 20251.0I usually don’t bother leaving negative reviews, but I feel obligated to warn others about this UPS Store. Customer service here simply doesn’t exist. The gentleman at the counter was extremely rude from the start. I asked for tape to seal my box, and instead of selling me actual tape (as they should, with sales tax), he charged me $2 just to tape the box himself. After that, once he placed the shipping label on, he told me to move the box myself because it was “too heavy for him to lift.” This is not the level of service you expect from UPS. Do yourself a favor and go to any other UPS Store—you’ll save yourself the frustration.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Ardsley offer?
The UPS Store in Ardsley provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and small business services.
What are the regular business hours for The UPS Store in Ardsley?
The UPS Store is open Monday through Friday from 8:30 AM to 6:30 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Is The UPS Store in Ardsley open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 5:00 PM. Hours may vary on holidays, so check the website for the latest updates.
Where is The UPS Store located in Ardsley?
The UPS Store is located at 923 Sawmill River Rd, inside The Ardsley Mall just north of Eckerd in Ardsley, NY 10502.
What payment options does The UPS Store in Ardsley accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Ardsley offer mailbox rental services?
Yes, mailbox rental is available along with handling mail and packages.
How can I contact The UPS Store in Ardsley?
You can reach them by phone at +1 914-674-8405 or by email at store2202@theupsstore.com.
Are there taxi or limo services near The UPS Store in Ardsley?
Yes, Ardsley Taxi & Limo Service is nearby, making it convenient to get a ride to or from The UPS Store if needed.
What dining options are close to The UPS Store in Ardsley?
Saw Mill Tavern, an American restaurant and bar, and Ardsley Cucina, an Italian and pizza restaurant, are nearby great places to eat before or after your visit.
Are there any medical or veterinary services near The UPS Store in Ardsley?
Yes, Radiology Westchester lab and Feline Veterinary Medical Center are close by, offering medical and veterinary services in the area.