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United States Postal Service

3.8
(15 reviews)

Business Details

23 Edward St, Arcade, NY
14009, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 23 Edward St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
23 Edward St, Arcade, NY
14009, United States

Hours

Reviews

3.8
15 reviews
5 stars
9
4 stars
1
3 stars
1
2 stars
1
1 star
3
  • AS
    Andrea Seeloff
    Feb 5, 2026
    5.0
    Friendly staff!
  • SL
    Stitch Lover
    Jan 29, 2026
    1.0
    My husband walked in with an open package but it was in the original packaging it came in, there was no box whatsoever and the website said a bag as well. (Being usps im sure there's empty boxes around) but instead an older lady was like "what do you want me to do with that" with MAJOR attitude and was extremely rude for no reason. Then she said it needed to be boxed with attitude as well. She didnt need to say it in a snarky tone. (Being told it needs to be boxed is totally fine, but we'd appreciate it without the nasty attitude) i'll be going myself tomorrow with my package ready, I hope to deal with someone else who is professional and polite rather than rude and acts like they dont want to be there.
  • NF
    N F
    Sep 30, 2025
    5.0
    I wish I knew the name of the postal lady working at this location today at 930am. She was so helpful and went out of her way to make sure I got the best price for sending my package in NY. She explained how the package pricing worked and gave me a couple boxes to take home. I appreciated her kindness and care. She should get a raise.
  • LN
    Lexie Neamon
    Sep 26, 2023
    3.0
    I loved going to this post office up until recently. I had a package issue about a week ago (no big deal) and the employee was absolutely awful to deal with both over the phone and in person (older lady with dark hair)! Her attitude and mood are never great and I’ve unfortunately had to deal with her a few times since moving to the area. This is really disappointing as the other employees are always helpful and friendly!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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