Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0312 in Amherst offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Sheridan Plaza At Sweethome And Sheridan.
Details
- DeliveryNot available
Location
Hours
Reviews
4.5
237 reviews
5 stars
204
4 stars1
3 stars0
2 stars
4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly George and Sebastian, received high praise for their exceptional customer service, being friendly, helpful, and going above and beyond for customers.
Staff Performance
Several reviews highlighted the helpfulness and professionalism of employees like Dave, Matt, and Astrid, contributing to a positive experience.
Mixed Experiences
While many customers had positive interactions, there were complaints about an older male employee's rude and condescending behavior, which negatively impacted some customers' experiences.
Convenience
Customers appreciated the store's extended hours and convenient location, making it a preferred choice for shipping and printing needs.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the services provided, with many customers expressing their intent to return.
- JLJoe LeberDec 27, 20255.0Dave, Sebastian and Matt were super helpful in a very busy store. They made sure I had everything accounted for. Super helpful.
- KBKaren BiehlDec 23, 20255.0Very easy to ship to Canada and staff is always so nice
- SKSaadab KaijarDec 18, 20255.0Needed to send documents overnight. Helped me out tremendously before the store was closing and got my documents sent out for the following day. Thank you again Matt & Dave!
- GKGarrison KohlerNov 19, 20255.0George was extremely helpful! Great customer service. My UPS location of choice!
- JJJason Threet JrNov 6, 20255.0Great service from Dave today thanks Dave tried to complete review with code but paper code not working properly thanks again Dave exceptional service
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0312 in Amherst offer?
The UPS Store #0312 offers packing, shipping, printing, document finishing, mailbox rentals, shredding, faxing, notary services, computer access, passport/photo ID services, and small business services.
What are the operating hours of The UPS Store #0312?
The store is open Monday through Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
Is The UPS Store #0312 open on holidays?
The store is closed on certain holidays including November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026, but remains open on November 11, 2025, and November 28, 2025.
What payment methods are accepted at The UPS Store #0312?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use mailbox services at The UPS Store #0312?
Yes, The UPS Store offers mailbox rental services for mail and packages.
Where is The UPS Store #0312 located?
It is located at 3380 Sheridan Dr, Amherst, NY 14226, USA, within Sheridan Plaza at Sweethome and Sheridan.
What nearby businesses can I visit along with The UPS Store #0312?
Nearby you can find multiple ecoATM locations for recycling electronics, Western Union for money transfer services, Dollar General for discount shopping, and Boss Nails for nail and waxing services.
Are there any nearby services related to shredding or document disposal?
Yes, Shred Nations provides shredding services close to The UPS Store, which complements their document shredding offerings.
What local real estate and property management services are near The UPS Store #0312?
Nearby are Rent to Own Homes for real estate needs, Easy Street Property Management, and Rooted Properties for property management services.
Can I combine my visit to The UPS Store with nearby health or medical services?
Yes, Octapharma Plasma, a blood and plasma donation center and medical center, is located near The UPS Store and makes for a convenient stop for health-related services.