United States Postal Service

3.6
24 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 13127 Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13127 Broadway St, Alden, NY
14004, United States

Hours

Reviews

3.6
24 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
0
1 star
8
  • MM
    Marie
    Dec 18, 2023
    1.0
    Absolutely most ridiculous hours especially around the holidays. Closes at 4:30 when most people work until at least then-makes a lot of sense
  • JM
    J Mac
    Feb 15, 2020
    5.0
    Best station in WNY with the best staff of people. Always helpful.
  • AN
    Amanda Niedzielski
    May 8, 2019
    1.0
    I was explaining my situation and two different workers got rude with me. They treated me like i was dumb and told me to leave and go to a different post office.
  • CG
    Chris Greenwald
    Dec 18, 2017
    1.0
    Id give this a zero if I could. I just walked in there to ship a package and while I was there I witnessed the MANAGER yell at a customer. Yes the customer could Have dealt with the situation better but she was the customer. And as the customer was walking out the manager went out of his way to walk around and go out to tell her to never come back to to go to the Lancaster post office. I work in customer service and sometime you will get a customer that you might not get along with but you have to just put a smile on and deal with it. So now after that I will now drive the 15-20 minuets to drive to the Lancaster post office and I encourage everyone else too also. I normally don’t write reviews but that was just so unprofessional.
  • JG
    Jenny Gump
    Feb 3, 2017
    1.0
    Terrible hours & service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.