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United States Postal Service

2.2
(28 reviews)

Business Details

240 State St, Albany, NY
12210, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 240 State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
240 State St, Albany, NY
12210, United States

Hours

Reviews

2.2
28 reviews
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1 star
18
  • DG
    Destinee Gonzalez
    Dec 10, 2025
    1.0
    Friendly service but extremely misleading directions. The nearest entrance is at N Hawk Street and Washington Avenue. However if you’re walking through the concourse, you’ll know you’re near the post office booth/ windows when you reach the Dunkin’ Donuts location. Walk past it and you’ll find the usps location that is tied to this address. See photos for reference, good luck!
  • HL
    Hannah Liscomb
    Dec 1, 2025
    1.0
    Maybe update the address so people can get there? This was an absolute waste of time. Wandered around in the freezing cold looking for the building nowhere to be found. Typical Albany.
  • XL
    Xilu Liu
    Jan 2, 2025
    5.0
    I went to this post office located in the Empire State Plaza concourse on 01/02 around 1:30 pm. The employee Justin is really nice, helpful and answered all my questions with patience. I had a number of questions related to priority mail service, and different sizes of priority mail boxes they have at this location, and Justin is really knowledgeable, professional and excellent! I would definitely go back to this post office if I need help with any other questions or if I need to send out any package.
  • JF
    John R. Falco
    Dec 20, 2023
    1.0
    This is no longer an active post office. Don't waste your time.
  • LS
    Lou Ster
    Aug 31, 2020
    4.0
    The post person there, when I went, was very nice and helped me to deliver a package. It is a small space. Only one person working there when I went. It took about 6 minutes to get acknowledged, even though I was the only one there, because post person was so busy, but she was worth the wait and good at her job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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