United States Postal Service

3.3
40 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1475 Western Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1475 Western Ave, Albany, NY
12203, United States

Hours

Reviews

3.3
40 reviews
5 stars
16
4 stars
7
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1 star
14
  • EF
    Enyah F
    Jul 8, 2025
    2.0
    They are usually very nice in here but today there is this lady who was snappy and rude. Most people who come here have very little idea what the rules are in sending boxes to different places—because we don’t mail out stuff everyday!! You are suppose to be there to help not be rude to people who ask for assistance.
  • BM
    Brian McLean
    Jul 9, 2024
    5.0
    I like this post office. Hours are a little later and helpful stuff for purchase. You will need an appointment for a passport.
  • GC
    Griffin Christofferson
    Dec 4, 2020
    1.0
    After calling all afternoon, they haven't picked up the phone, they failed to delivery a package and I have been trying to get in touch with them
  • TT
    Trevor
    Jun 15, 2020
    4.0
    Really nice place and friendly staff!
  • JT
    John Tesoriero
    Mar 12, 2018
    5.0
    My past two visits to this post office have been great. I had a different clerk each time, and they were both very efficient. I came with a lot of packages, and they did the work cheerfully. Exemplary customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.