United States Postal Service

3.6
69 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1425 Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1425 Central Ave, Albany, NY
12205, United States

Hours

Reviews

3.6
69 reviews
5 stars
35
4 stars
10
3 stars
4
2 stars
2
1 star
18
  • KR
    Kelly Ramnarine
    Oct 26, 2025
    1.0
    Very terrible service! Sue who apparently has been there for many years now thinks she owns the United States service and due to her ownership she can yell argue and give attitude to everyone! Shame on her and she should be evaluated by upper management for her distasteful behavior. As she is not fit for this position dealing with the public.
  • KD
    Kami Dimmick
    Apr 4, 2025
    5.0
    Very nice service. I brought in some mail that came to my daughter's house. They took the mail gladly and returned to Sender. Thank you very much.
  • AL
    Andrea Lopez
    Apr 1, 2024
    1.0
    I wish I could give no stars!! The man who waited on me was rude and no help at all. I had a package I wanted delivered by Easter, so I paid for 2-day delivery and it took 5 days to get there. Plus, along with my package, I had a card that was to be delivered locally and has yet to be received. I don't know what's going on there, but I will never go there again. Beware!!
  • FA
    Fuad Ahmadov
    Dec 29, 2014
    1.0
    WORST customer service ever. They scanned my package and after 10 days I check my item tracking number and it shows as is item never shipped. I went to them and they gave me number which is not available, when I wanted to explain that that number doesn`t work they left me and turned to new customer. That is WORST CUSTOMER SERVICE I HAVE EVER MET. That is just just ridiculous service. and that was my last package with USPS. By the way, I lost my package and they never helped me on it. I waited couple months for call from management even management never helped. POOR BUSINESS!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.