United States Postal Service

2.7
60 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 450 Central Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
450 Central Ave, Albany, NY
12206, United States

Hours

Reviews

2.7
60 reviews
5 stars
21
4 stars
5
3 stars
1
2 stars
3
1 star
30
  • TL
    Tim Lou
    Nov 14, 2025
    5.0
    was surprised to see such low rating so decided to share some feedback. Went on a Friday morning to mail some certified mail. A young gentlement was at the counter, filled out the form for me, added return address, and did the whole thing super efficiently. Usually I had to fill all those out myself and wait in-line. Not sure about negative reviews but this was one of the best and most efficient visit to USPS. 5 star for sure.
  • CM
    Courtney Miller
    Nov 7, 2025
    1.0
    They are never open on time at 8:30am. They are closed in the middle of the day. I went At 9am and the door was closed, locked and inside was dark and it wasn’t No holiday. I go here out of convenience but it’s not worth it.
  • JR
    Joshua Reedy
    Sep 9, 2025
    1.0
    I have been having an issue with an international package that has been returned to Australia twice now. The shipper swears he is putting the correct address on the package, but there is no way for me to even contact USPS to try and hold the package or investigate if the address is correct. I was given the phone number for this branch but the phone just rings five times and ends on an ear-piercing digital screech with no answer. I have been trying to call, on multiple phones for hours with no answer and I cannot get over to the branch as I am at work. The USPS is useless at customer service and it is looking like I will never receive my package, even though it is supposedly sitting here, roughly 15 minutes from my home.
  • DC
    Dah Chit
    Aug 15, 2025
    1.0
    I don’t usually write reviews, but my experience this morning around 9am today 8/15/25 was disappointing enough to speak up. I sent a car key to a friend with a 3-day delivery, but since he needed it to get to work, couldn’t reach them by phone so I had to went back already running late from work to change it since to 1-day delivery. When I politely asked the front desk clerk lady I wish I looked at her name tag. When I asked for the total, she replied, “I’m in the middle of doing something, let me finish,” in a noticeably rude tone. If she had said it politely, it would have been fine, but her delivery made it clear she didn’t care about providing good customer service. I’m not saying all the staff here are unpleasant most may be great but this particular employee should work on her attitude and remember that treating customers respectfully is part of the job. Horrible customer service. Don’t go here
  • AB
    Aaron Brown
    Jul 8, 2025
    1.0
    Not open at 830 am

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.