Brand Certified
The UPS Store
4.2(158 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
911 Central Ave Westgate Plaza, Albany, NY
12206, United States
Certified by The UPS Store • Mar 01, 2026
(518) 458-8181
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/ny/albany/911-central-ave-westgate-plaza
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3639 in Albany offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Westgate Shopping Center On Central Avenue.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.2
158 reviews
5 stars
113
4 stars
11
3 stars
6
2 stars1
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individual employees who provided exceptional service.
Inconsistency
Several reviews highlighted issues with staff behavior, including rudeness and unprofessionalism, leading to a mixed perception of service quality.
Operational Issues
Customers reported problems with store hours not matching posted times, as well as issues with package handling and system outages.
Convenience
The store is noted for its convenient location and quick service, making it a preferred choice for many customers.
- MBMary Brummagyn2 days ago5.0Employees are friendly, helpful, professional. Great service!
- SJStephen JustaFeb 23, 20264.0I was in and out of the store quickly and had returned my Amazon package.
- LJLovely JosephFeb 12, 20265.0Everything's good and I appreciate it 🙏
- RRRobertFeb 4, 20265.0Excellent service by staff members especially Don.
- AMADM M.Jan 16, 20265.0Special thanks to Mackenzie at this UPS Store location for all she did this week to support the management of my company’s mailbox. She was responsive and helpful as she helped me transition the authorized person on our account, update our billing info, and overnight all our accumulated mail to me. My company has had a mailbox at this location for many years and it was due to Mackenzie’s assistance that I decided to renew it. She saved me a 2.5 hour drive to Albany!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Albany offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours of The UPS Store Albany?
Monday to Friday, it is open from 8:30 AM to 6:30 PM; Saturday from 9:00 AM to 5:00 PM; Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Albany open on Sundays?
Yes, they are open on Sundays from 10:00 AM to 3:00 PM, but holiday hours may vary.
What payment methods are accepted at The UPS Store?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store Albany provide mailbox rental services?
Yes, mailbox rental services are available at The UPS Store Albany.
Are there any special offers available at The UPS Store?
Yes, you can save big with special offers and coupons available on their website.
Where is The UPS Store located in Albany?
It is located at 911 Central Ave Westgate Plaza in Albany, NY 12206.
What nearby fitness options are near The UPS Store Albany?
Best Fitness Albany is nearby, offering gym and active life facilities, convenient if you want to work out before or after your visit.
Are there convenient dining options near The UPS Store in Albany?
Westgate Pizza Bella is nearby, providing pizza and other food options, great for grabbing a meal before or after your visit.
Where can I find shredding services near The UPS Store Albany?
Shred Nations is located nearby and offers shredding services, which complements the shredding services available at The UPS Store.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website
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