Staples

3.7
273 reviews
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Business Details

1440 Central Ave, Albany, NY
12205, United States
(518) 435-9920
https://stores.staples.com/ny/albany/1440-central-ave
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Albany, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1440 Central Ave, Albany, NY
12205, United States

Hours

Reviews

3.7
273 reviews
5 stars
143
4 stars
37
3 stars
19
2 stars
13
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised friendly and knowledgeable associates.

Product Availability

Customers appreciate the variety of products available, but some noted issues with stock levels and pricing discrepancies.

Store Experience

Several reviews highlighted a lack of staff availability and long wait times, contributing to a frustrating shopping experience.

Positive Staff Interactions

Despite negative experiences, some customers reported exceptional service from specific employees, indicating that individual staff members can positively impact customer satisfaction.

Online Ordering

Customers found the online ordering and in-store pickup process efficient, with quick turnaround times for their orders.
  • EB
    Eve B
    Nov 11, 2025
    5.0
    Great store! Had everything i needed an then some.
  • GS
    Gary Sacks
    Nov 5, 2025
    3.0
    They asked for the review. It is the only game in town in the event of needing something fast. They know it and charge for it. I know most stuff I can get on line for less money. the only thing going for them is they are local.
  • MK
    Michael Knight
    Sep 12, 2025
    1.0
    Absolutely terrible service. Never shopping at office depot again
  • ES
    Eli Stone
    Sep 4, 2025
    1.0
    I just came to this location to print out business cards. I have never done it before and wasn’t sure exactly how to go about it. The woman at the customer service isle was very rude to me for no apparent reason even tho I greeted her with a nice good morning. I was having a problem sending over the files. Instead of assisting me in any way she walked away and completely ignored me. It frustrating so I left. I’ll just use vista print. Thanks to the mustached woman at the customer service isle for making me feel uncomfortable and wasting my gas and energy
  • EG
    Edie Goldman
    Sep 1, 2025
    5.0
    Albany NY Staples review: I have only ever found associates that were friendly, knowledgeable, efficient, and helpful. Except for the traffic getting in and out of the location, I don't mind going there at all.
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Frequently Asked Questions About Staples

What services does Staples in Albany, NY offer?

Staples provides printing, shipping, technology, travel, recycling services, passport photos, Amazon returns and pickup, and TSA PreCheck® services.

What are the Staples Albany store hours?

Staples Albany is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.