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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Albany, NY provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.2
121 reviews
5 stars
56
4 stars
10
3 stars
6
2 stars1
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Robert and Ronald received high praise for their helpfulness, others were criticized for being rude or inattentive.
Staff Professionalism
Several reviews highlighted issues with staff professionalism, including lack of knowledge, rudeness, and poor handling of customer inquiries.
Service Efficiency
Customers noted long wait times and inefficiencies in service, with some expressing frustration over the time taken to complete simple tasks.
Product Handling
There were multiple complaints regarding poor handling of packages, leading to damaged items and unsatisfactory packing practices.
Positive Experiences
Despite negative feedback, many customers reported positive experiences, particularly with specific staff members who provided excellent service.
- BMBrittany MeyerNov 10, 20255.0The woman who helped me was very knowledgeable and kind. I believe her name was Crystal. Thank you to everyone here!
- SMStephanie McCauleyNov 7, 20255.0From the first phone call with questions regarding sending a complicated package, to above and beyond service after delivery, GREAT experience especially with Crystal, the store manager. Highly recommend!
- YZya ying zhengOct 23, 20255.0This location is my go to! Mr. Robert Cortella has helped me numerous times with kindness. His professionalism is truly unbeatable. My experiences there is always hassle free and treated politely. This review is long overdue. So if you’re looking to send goods out, I highly recommend you to stop here and see Mr. Robert Cortella. He’s the best!
- ATAlex ThompsonSep 12, 20255.0Very helpful with my FedEx package pickup. There was a short line. They stock all sizes of boxes and office supplies, it's a large store.
- ABAlexis BleauAug 18, 20255.0This was my first time in, as I usually use ups ground shipping. I will be back for sure! Lea was very helpful and had excellent customer service. Thank you for making it a seemless process for me.
Frequently Asked Questions About FedEx Office Print & Ship Center
What is the address and contact number of FedEx Office Print & Ship Center in Albany?
FedEx Office Print & Ship Center is located at 110 Wolf Rd, Albany, NY 12205. You can contact them by phone at +1 518-482-9094.
What services does FedEx Office Print & Ship Center in Albany offer?
They offer printing and shipping expertise including FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the store hours for FedEx Office Print & Ship Center in Albany?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I use coupons or special deals at FedEx Office Print & Ship Center in Albany?
Yes, FedEx Office offers coupons, deals, and special offers which can be accessed at their official coupon deals page.
What payment options are accepted at FedEx Office Print & Ship Center in Albany?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
What printing products can I get at FedEx Office Print & Ship Center in Albany?
Products include business cards, presentation printing, flyers, brochures, sell sheets, manuals, booklets, newsletters, photo prints, yard signs, banners, posters, canvas prints, vehicle magnets, cards, and calendars.
Are there online or mobile printing options available at FedEx Office Print & Ship Center?
Yes, customers can use Online Printing, Mobile Printing, and FedEx Office Print Online to upload documents for pickup or delivery.
What nearby food options are available close to FedEx Office Print & Ship Center in Albany?
Nearby food options include Nothing Bundt Cakes, McDonald's, Kuma Ani (Japanese restaurant), Firkin Pubs (American cuisine), and King Crab (seafood and Mexican).
Which nearby businesses could complement services at FedEx Office Print & Ship Center in Albany?
Akullian Creative (event photography & graphic design) and Studio A (video production) nearby could complement your printing and shipping needs with creative services.
How can I use public transit or local amenities when visiting FedEx Office Print & Ship Center in Albany?
While specific transit stations aren't listed, the center is near various restaurants, salons like Salon Onaj and Onaj, and retail stores such as Hannoush Jewelers and The Vitamin Shoppe, making it convenient to combine errands or meetings.