United States Postal Service

3.5
66 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 135 N Sierra St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
135 N Sierra St, Reno, NV
89501, United States

Hours

Reviews

3.5
66 reviews
5 stars
32
4 stars
7
3 stars
4
2 stars
7
1 star
16
  • RR
    Riah
    Nov 13, 2025
    2.0
    Usually I don't care to write reviews but I think this was deserved after the treatment not only I but others who came in around the same time I did faced today. I've come to this location many of times and usually the staff are above and beyond amazing. I've seen them be insanely courteous, kind, and patient. I had literally JUST told someone how much I liked this location because of its staff but maybe I had jinxed it since today I was met with someone I hadn't met before. Not sure if she was new or I just never ran across her before but anyways I wanted to send something off and the lady who handled me and other people's transactions was so rude to every single person. Mind you, not one person did anything wrong or said anything that could have set her off but she was super condescending, had a "I'd rather be anywhere else" attitude, and was super snippy like everyone was a nuisance. If you don't like your job, don't work there. No one is forcing you.
  • JQ
    John Quinn
    Aug 27, 2025
    1.0
    If you setup general delivery all your mail is just gunna get lost. Absolutely worthless.
  • AA
    Aug “THE AUG” Anderson
    Aug 25, 2023
    1.0
    This government ran joke should be open on Saturdays or Monday- Friday 10-7 pm for when people are off work.
  • JD
    Jeffrey “DrBlues” Daso
    Nov 3, 2022
    5.0
    This Downtown USPS branch office is most often not very busy for its counter services and there is usually only a short line to wait in to mail packages, etc. I use it mostly for its PO Box rental service so I don't need to change my mailing address each time I move.
  • TC
    Terry Cordell
    Aug 4, 2020
    4.0
    Always friendly and helpful.later T.C.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.