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Visit your local Post Office™ at 75 McCabe Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and dismissive.
Efficiency
Customers frequently reported long wait times and inefficient service, often citing understaffing and slow processing.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and inadequate handling of customer complaints.
Mixed Experiences
While many customers had negative experiences, a few reported positive interactions with specific staff members, indicating inconsistency in service quality.
JL
Jessica Lenahan
4 days ago
1.0
Don't come here. You'll be waiting in line forever, and the customer service is terrible.
CP
Chris Price
4 days ago
1.0
Horrible experience every time I’m in here but today was the worst. Staff doesn’t care about anyone coming in there. They all look very unhappy and they are so rude to everyone me the person behind me and the next. Shantel I believe the name tag said was rude but the short lady with black working next to her at the far left station when facing the counter was extremely rude and had no remorse for anyone with questions which is not helpful at all when you’re working customer service. Really unfortunate how I saw her treating elderly like she’s above them when she should be helping them. It’s funny because she did not have a name tag on otherwise I would’ve included her name, but I bet she doesn’t wear one because she doesn’t wanna be called out of her really bad customer service.
Avoid this post office unless you’re doing self service
CG
caleb graves
Dec 31, 2025
1.0
Good luck getting ahold of them don’t answer the phone at all
DD
Dana Dennis
Dec 19, 2025
4.0
The postal employees are hard working and friendly at least when I engage with them. The population of customers has expanded over the years that the facility should expand also, or another USPS facility should be built.
TV
Tyeler Viel
Dec 8, 2025
1.0
If you’ve ever wondered what it feels like to step into a black hole where time moves slower and logic does not apply, just visit this post office. Somehow, they’ve perfected the art of having one open window, thirty people in line, and zero sense of urgency. You stand there watching the only employee on duty juggle passports, packages, and existential crises while the line wraps around like it’s Black Friday at Costco.
Crowded? Always. Frustrating? Absolutely. Efficient? Not even by accident. It’s almost impressive at this point—like they’re committed to the bit. If you’re looking for a quick errand, go literally anywhere else. If you want to experience the patience test of a lifetime… welcome to the show.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 75 McCabe Dr in Reno?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available.
How much does it cost to get a passport photo at the USPS on McCabe Dr?
The cost for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online securely at the USPS website, and then complete setup in person.
What are the opening hours for the USPS at 75 McCabe Dr?
It is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sunday.
Are there other postal services nearby this USPS location?
Yes, there are several other USPS offices nearby, including the US Post Office and another USPS branch, which could be convenient alternatives if this location is busy.
What nearby places can I visit after my USPS visit at 75 McCabe Dr?
You can visit Marcie Walker LLC gym for a workout or check out Comstock Heritage Silver & Goldsmith's for jewelry and fashion accessories nearby.
How can nearby professional services complement my visit to the USPS on McCabe Dr?
Nearby professional services like Tony Cardinalli CPA MBA and BildaSite advertising agency can help you with financial or marketing needs after handling your mail or shipping at USPS.
Is there medical support near the USPS 75 McCabe Dr location?
Yes, there are multiple medical facilities nearby such as Renown Medical Group - McCabe and Whites Creek Dental, which you might find useful for health services whether before or after your USPS visit.