Brand Certified
United States Postal Service
1.8(259 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
75 McCabe Dr, Reno, NV
89511, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 75 McCabe Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
259 reviews
5 stars
40
4 stars
7
3 stars
5
2 stars
6
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, particularly mentioning specific employees like Jill and Christina, leading to a negative customer experience.
Long Wait Times
Customers frequently reported long lines and understaffing, resulting in frustrating wait times for service.
Mixed Experiences
While many customers had negative experiences, a few mentioned positive interactions with specific employees, indicating inconsistency in service quality.
Passport Services
The passport appointment process was often criticized for being poorly managed, with reports of staff being unhelpful and unclear about requirements.
Communication Issues
Customers expressed frustration over the inability to reach the post office by phone and poor communication regarding services and procedures.
- RCReno -Tahoe Oral Surgery and Dental Implant CenterJan 26, 20265.0Brianna was amazing. The post office there in general is horrible. But Brianna shined today and gave us a very awsome experience. We have had many bad experiences there but maybe her presence will begin to rub off. It only takes one incredible person to turn a business around. Hopefully its her. THANK YOU Brianna.
- SPSonia PerryJan 23, 20261.0I would love to give 0 STARS. Specifically to Christina. She needs to get into a different profession because she is a horrendous person and obviously can’t handle customer service. To start out she was rude to everyone. When we got there she was yelling at an elderly man who was confused. We went in for a passport appointment for my first time ever applying for a passport. She was rude and disrespectful for absolutely no reason. We were completely prepared and had all of our documents and then when it was time to take a photo she wasn’t clear about how to pose or anything and she snapped at me and she raised her voice at me. I don’t tolerate being talked to disrespectfully so we had a back and forth spat and finally just continued the (terrible) service. At the conclusion of the appointment, I asked for her name twice, and she ignored me both times I had to ask her coworker for her name so I could file a complaint. This behavior was unprofessional and ridiculous. I expect passport services—especially those conducted at a federal facility—to be handled with basic courtesy, patience, and professionalism. This experience did not meet those expectations. Seek help Christina.
- MMMike MaceyJan 21, 20261.0Probably the worst post office in the history of the USPS. Pick literally anywhere else to go if you need to use the USPS. South Reno has probably more than doubled in size yet this place has not changed any staffing at all. Be prepared to wait in ridiculous lines anytime of day.
- JLJessica LenahanJan 9, 20261.0Don't come here. You'll be waiting in line forever, and the customer service is terrible.
- CPChris PriceJan 9, 20261.0Horrible experience every time I’m in here but today was the worst. Staff doesn’t care about anyone coming in there. They all look very unhappy and they are so rude to everyone me the person behind me and the next. Shantel I believe the name tag said was rude but the short lady with black working next to her at the far left station when facing the counter was extremely rude and had no remorse for anyone with questions which is not helpful at all when you’re working customer service. Really unfortunate how I saw her treating elderly like she’s above them when she should be helping them. It’s funny because she did not have a name tag on otherwise I would’ve included her name, but I bet she doesn’t wear one because she doesn’t wanna be called out of her really bad customer service. Avoid this post office unless you’re doing self service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 75 McCabe Dr in Reno?
You can send mail and ship packages, purchase money orders, get Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available.
How much does it cost to get a passport photo at the USPS on McCabe Dr?
The cost for a passport photo at USPS is $15.
Can I rent a PO Box online for this Post Office?
Yes, you can search and reserve PO Boxes online securely at the USPS website, and then complete setup in person.
What are the opening hours for the USPS at 75 McCabe Dr?
It is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sunday.
Are there other postal services nearby this USPS location?
Yes, there are several other USPS offices nearby, including the US Post Office and another USPS branch, which could be convenient alternatives if this location is busy.
What nearby places can I visit after my USPS visit at 75 McCabe Dr?
You can visit Marcie Walker LLC gym for a workout or check out Comstock Heritage Silver & Goldsmith's for jewelry and fashion accessories nearby.
How can nearby professional services complement my visit to the USPS on McCabe Dr?
Nearby professional services like Tony Cardinalli CPA MBA and BildaSite advertising agency can help you with financial or marketing needs after handling your mail or shipping at USPS.
Is there medical support near the USPS 75 McCabe Dr location?
Yes, there are multiple medical facilities nearby such as Renown Medical Group - McCabe and Whites Creek Dental, which you might find useful for health services whether before or after your USPS visit.
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