Brand Certified

The UPS Store

3.4

(139 reviews)

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Business Details

10580 N McCarran Blvd, Reno, NV

89503, United States

(775) 746-3988

https://locations.theupsstore.com/nv/reno/10580-n-mccarran-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #3120 in Reno offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northwest Reno, On Corner Of N. McCarran And 7th Street,.

Details

DeliveryNot available

Location

The UPS Store

10580 N McCarran Blvd, Reno, NV

89503, United States

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Hours

Monday7:30 AM - 7:00 PM

Tuesday7:30 AM - 7:00 PM

Wednesday7:30 AM - 7:00 PM

Thursday7:30 AM - 7:00 PM

Friday7:30 AM - 7:00 PM

Saturday9:00 AM - 5:00 PM

Sunday10:00 AM - 5:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.4

139 reviews

5 stars

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1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Deep and Amber for their exceptional service.

Efficiency

While some customers experienced delays, many noted quick and efficient service during their visits, especially for notarization and shipping.

Pricing Issues

Numerous reviews expressed dissatisfaction with additional fees for printing and packaging, with many customers feeling that charges were excessive or not clearly communicated.

Store Condition

Feedback indicated mixed feelings about the store's organization and cleanliness, with some customers appreciating the environment while others criticized recent changes that made the store feel cramped.

Management Concerns

Several reviews mentioned unprofessional behavior from management and staff, leading to negative customer experiences.

SA
Stefanie Arellano
Feb 17, 2026
5.0
Super friendly location, fast efficient. Five stars all around. Thank you for getting my papers notarized so quickly. ☺️ bonus points for the cute snowman out front.
CJ
C Janawena
Jan 26, 2026
5.0
I have always received great customer service here since the new ownership. Bibi and Deep are professional and efficient!
SW
Sev Wen
Jan 18, 2026
5.0
Deep is amazing! He’s always smiling and so helpful every time I’m in. I really appreciate him taking the time to walk me through the best shipping options. Thanks for the awesome service, Deep!
EP
Eric Petersen
Jan 16, 2026
1.0
Shipped a package to Hawaii. 3 weeks later and 7 phone calls to UPS including 3 to this with zero help what so ever. Worst UPS store ever. UPS has your deal with the store which in this case is no use. Save your time and money by shipping with some other store.
L7
LCP 75
Jan 15, 2026
5.0
1/2026 I had an Amazon return and wasn’t aware that packaging is sometimes included, as I usually still have the original packaging it came in. Deep provided excellent customer service by advising me to check with the representative first before purchasing additional packaging. I thanked him, as that advice could have saved me $6.49. That said, it was well worth the cost for such outstanding service—not just because I could have saved money, but because not all representatives take the time to offer helpful information or go the extra mile these days.